2017
DOI: 10.1007/978-981-10-1607-3_31-1
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Being a Higher Education Professional Today: Working in a Third Space

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Cited by 3 publications
(1 citation statement)
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“…While recent studies have considered the impact of a transition to remote-working on academic staff caused by the pandemic (McGaughey et al, 2021 ; Shankar et al, 2021 ; Watermeyer et al, 2021b , c ), scant attention has been paid to the impact on non-academic and/or ‘para-academic’ (Macfarlane, 2010 ) staff working in the ‘third space’ (Whitchurch, 2013 ) of universities’ professional services arms. Such an oversight is not without precedent, with much research literature on work in higher education settings neglecting study of the professional services (Whitchurch, 2018 ). Yet, those referred to in this article as ‘professional services staff’ (PSS) are a major constituent of the UK higher education community (HESA, 2021 ) playing a significant role in the operation of universities as complex organisations (Shattock, 2010 ).…”
Section: Introductionmentioning
confidence: 99%
“…While recent studies have considered the impact of a transition to remote-working on academic staff caused by the pandemic (McGaughey et al, 2021 ; Shankar et al, 2021 ; Watermeyer et al, 2021b , c ), scant attention has been paid to the impact on non-academic and/or ‘para-academic’ (Macfarlane, 2010 ) staff working in the ‘third space’ (Whitchurch, 2013 ) of universities’ professional services arms. Such an oversight is not without precedent, with much research literature on work in higher education settings neglecting study of the professional services (Whitchurch, 2018 ). Yet, those referred to in this article as ‘professional services staff’ (PSS) are a major constituent of the UK higher education community (HESA, 2021 ) playing a significant role in the operation of universities as complex organisations (Shattock, 2010 ).…”
Section: Introductionmentioning
confidence: 99%