“…Much research has reported that overload is associated with negative reactions, such as tension, low job satisfaction, poor interpersonal relations, depression, or low self-esteem (Kahn, Wolfe, Quinn, Snoek and Rosenthal, 1964;Mueller, 1965;Sales, 1970;Shaw and Weekley, 1985;Warr, 1987;Kaufmann and Beehr, 1989). Other researchers (Jackson, 1958;Miller, 1960) have found that worker output generally increases with workload up to some point, stabilizes at some 'capacity' level, and falls off sharply if workload continues to increase. If psychological well-being can be viewed as a type of output, then these latter studies mesh nicely with French's hypothesis that strain follows a curvilinear relationship to personenvironment fit.…”