Behavioral Consistency: The Impact of Public versus Private Statements of Intentions

Stults, Daniel M.; Messé, Lawrence A.

doi:10.1080/00224545.1985.9922886

Cited by 26 publications

(8 citation statements)

References 1 publication

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“…Stating these qualities of action up‐front is useful in the contracting phase, and then revisited throughout supervision. It is advantageous to make public commitments (e.g., Stults & Messé, ) when engaging in work (like supervision) that may put the participants in contact with uncomfortable thoughts and feelings. Making commitments, such as when a supervisor and supervisee describe how they will act in supervision, increase the likelihood these behaviours will occur.…”

Section: The Shape Framework: the Elements Of Contextual Supervisionmentioning

confidence: 99%

A Framework to Support Experiential Learning and Psychological Flexibility in Supervision: SHAPE

Morris

Bilich-Eric

2017

Australian Psychologist

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Objective: In this article, we describe a pragmatic framework for supporting supervision, based on a contextual behavioural perspective. Method: The development of psychological skills to a competent level requires didactic and experiential learning, and supervision is agreed to be a central vehicle for the integration of these experiences. Alongside engaging in problem-solving and giving instructions (to build adherence), supervisors can reasonably expect supervisees to learn from experience by attending closely to influences and effects of their choices. Experiential learning can help the psychologist to develop sensitivity in applying knowledge and skills in effective and safe ways for clients (thus demonstrating competence). Results:We argue that contingency-shaped learning is strengthened by including supervision elements that promote psychological flexibility (the capacity to actively embrace one's private experiences in the present moment and engage or disengage in patterns of behaviour in the service of chosen values). Psychological flexibility has been found to foster wellbeing, work effectiveness, openness to new learning, compassion, and acceptance of difference and diversity, in workplace settings. Moreover, the psychological flexibility of psychologists has been found to predict the use of evidence-based interventions, such as exposure. Conclusion: The SHAPE framework identifies five features (Supervision values; Hold stories lightly; Assessment of function; Perspective-taking; Experiential methods) likely to promote psychologists' psychological flexibility and experiential learning in the supervision context. These five features are extensions of agreed supervision best practices, enhanced by developments in contextual behavioural science (perspectivetaking, cognitive defusion, and acceptance). We describe examples of using SHAPE, and present research directions, to assess whether these features promote experiential learning in supervision. What is already known on this topic1 Experiential learning and supervision are central to developing the competencies of professional psychological practice. 2 Recent developments in integrating reflective and experiential methods in psychological training and supervision. 3 The influence of contextual behavioural science. What this paper adds1 A pragmatic framework for supporting supervision and developing competencies. 2 The role of psychological flexibility in promoting effective clinical practice and supervision. 3 The connection between experiential learning and psychological flexibility from contextual behavioural science perspective.

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Section: The Shape Framework: the Elements Of Contextual Supervisionmentioning

confidence: 99%

A Framework to Support Experiential Learning and Psychological Flexibility in Supervision: SHAPE

Morris

Bilich-Eric

2017

Australian Psychologist

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“…For some (e.g., Braver, in press; Kerr, in press; Ostrom, Walker, & Gardner, 1992), the evidence supporting the commitment explanation seems stronger. First, both theory (e.g., Janis & Mann, 1977; Leventhal, 1976) and data (e.g., Stults & Messé, 1985; Tedeschi, Lindskold, Horai, & Gahagan, 1969; Tedeschi, Powell, Lindskold, Gahagan, 1969) attest to the existence of a commitment norm that prescribes that one should carry out those actions one has promised or committed onself to perform. This norm is closely related to the expectation that one's beliefs and actions be consistent (Cialdini, 1984).…”

mentioning

confidence: 99%

Communication, commitment, and cooperation in social dilemma.

Kerr¹,

Kaufman-Gilliland²

1994

Journal of Personality and Social Psychology

308

198

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Intragroup communication promotes cooperation in social dilemmas. Two explanations are plausible: Discussion may (a) enhance feelings of group identity or (b) induce commitments to cooperate. Some remedies for social dilemmas (like group communication) may be subclassified as publicwelfare remedies (of which enhanced group identity is an example) versus cooperation-contingent remedies (of which commitment is an example). The efficacy of a cooperative act for enhancing the collective welfare should moderate remedies of the former but not the latter type. An experiment is reported in which group communication and the efficacy of cooperation were manipulated. As expected if communication induced commitments, but contrary to the group identity explanation, efficacy did not moderate the effect of group discussion. Other analyses provided more direct evidence that group members made and honored commitments to cooperate.

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“…Research has shown that an initial small commitment can lead to a considerably larger commitment or action in the future (Freedman and Fraser, 1966). A person's commitment and future action do not have to align, but rather, have to be viewed as congruent in his/her mind (Stults and Messé, 1985). Public commitments to do something exert a stronger influence on future actions than passive internal commitments (Allison and Messick, 1988).…”

Section: Commitment-consistency Principlementioning

confidence: 99%

Beer style subcategories: persuading consumers to become loyal

Boger

Kwon

Ritter

2019

IJCHM

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Purpose Beer style consumers identify themselves more with a beer style, craft or national, rather than with brands. Tribal brand researchers have suggested that beer style consumers feel an intense sense of belonging to a beer style tribe, which may not lead to loyalty to their beer style. The purpose of this paper is to test whether public commitment to defend or spread positive word-of-mouth (WoM) about their beer style influences the development of loyalty among beer style consumers toward their beer style. Design/methodology/approach The authors surveyed 400 beer style consumers and used the structural equation modeling approach to examine the loyalty relationships between beer style consumers and their beer style. The authors followed Oliver’s cognitive-affective-conative loyalty framework to test these relationships. Then, the authors tested whether a verbal commitment to defend or spread positive WoM about their beer style strengthens loyalty between beer style consumers and their beer style. Findings Satisfaction of beer style consumers toward their beer style does not lead them to be willing to pay a premium price for their beer style. However, by including a public commitment to defend or spread positive WoM about their beer style, beer style consumers are more willing to pay a premium price for their beer style even in the presence of an intense sense of belonging to a beer style tribe. Originality/value Soliciting public commitment influences the development of loyalty among tribal consumers, which may also influence nontribal consumers. In addition, the inclusion of public commitment to Oliver’s loyalty framework, i.e., cognitive-affective-public commitment-conative, extends the use of Oliver’s model to consumer tribes. Finally, this study also suggests that the relationship between having a sense of belonging to a consumer tribe and willingness to pay a premium price can be influenced by a public commitment without first establishing brand satisfaction by consumers.

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Behavioral Consistency: The Impact of Public versus Private Statements of Intentions

Cited by 26 publications

References 1 publication

A Framework to Support Experiential Learning and Psychological Flexibility in Supervision: SHAPE

A Framework to Support Experiential Learning and Psychological Flexibility in Supervision: SHAPE

Communication, commitment, and cooperation in social dilemma.

Beer style subcategories: persuading consumers to become loyal

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