“…Management of tension and complexity, which are endemic in organizational settings, and crucial in building ambidextrous organizations, requires that managers respond to various roles (Hooijberg, Hunt, & Dodge, 1997;Lawrence, Lenk, & Quinn, 2009), equilibrate opposing forces (Lewis, 2000) and tackle conflicting demands (Chang, 2015) by displaying appropriate and diverse modes of influence. Specifically, managers must be capable of promoting both creativity and discipline (Wang & Rafiq, 2014), by allowing experimentation, while at the same time enforcing tight control (Turner & Lee-Kelley, 2012), contradictions that have been found to be synergistic in achieving organizational ambidexterity (Andriopoulos & Lewis, 2009).…”