Behavior Change Design Sprints

Colusso, Lucas; Do, Tien Van; Hsieh, Gary

doi:10.1145/3196709.3196739

Cited by 23 publications

(20 citation statements)

References 37 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Following their work, we developed the SEDC and tailored them for service and UX design practitioners by providing actionable recommendations, genuine examples, and simplified search through keywords. We specifically chose the focus our research inquiry on design cards since this genre of design toolkits can provide an adequate level of details to inform the design (e.g., UI), and proved useful in combination to familiar design methodologies (e.g., the design sprint) [Colusso et al, 2018]. Figure 7.1 shows the face of one card (out of 24) in a SEDC deck as an example (plus 4 partially hidden cards).…”

Section: Sharing Economy Design Cardsmentioning

confidence: 99%

“…We adapted the structure of the cards from a mockup suggested by Colusso et al [2017], which is grounded in their empirical research on design toolkits and based on multiple iterations with UX designers. Drawing on their most recent work on behavioral change cards [Colusso et al, 2018], we decided to include existing design examples in the form of screenshots of user interfaces, which were found extremely useful by their participants.…”

Section: Sharing Economy Design Cardsmentioning

confidence: 99%

“…In order to better understand the usage of the cards in group settings, we have organized two practitioner-oriented workshops, drawing upon collaborative design events such as the Inspiration Card Workshop [Halskov and Dalsgård, 2006] and design sprints [Knapp et al, 2016;Colusso et al, 2018]. Study participants were recruited by distributing a study invitation within various online communities, including user experience and front-end development meetup groups, local designers' Slack channels, email distribution lists, and through authors' social media accounts.…”

Section: Study 2: Collaborative Workhopsmentioning

confidence: 99%

“…We specifically chose the sprint format as being close to industry demands, where designers have to make decisions within a limited time and with limited resources [Roedl and Stolterman, 2013]. We took inspiration from the Behavior Change Design Sprint process [Colusso et al, 2018], while modifying several activities that its authors found problematic. Figure 7.3a presents the input resources for the design sprint, namely: a design brief, the models of personas and a scenario.…”

Section: Sharing Economy Design Sprintmentioning

confidence: 99%

“…Prior research showed that cards can support various design activities: understanding a phenomenon at hand [Colusso et al, 2018], collaborative [Friedman and Hendry, 2012] and playful ideation [Lucero and Arrasvuori, 2010], co-design (e.g., [Lucero et al, 2016]), formative evaluation of design concepts [Deng et al, 2014], and advocacy [Colusso et al, 2017]. In our work, we are interested in understanding whether design cards can be also used in individual summative evaluation activities akin to heuristic evaluations to surface design issues with existing sharing economy platforms.…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Supporting the Design of Technology-Mediated Sharing Practices

Fedosov¹

2020

View full text Add to dashboard Cite

Online social networks have made sharing personal experiences with others mostly in form of photos and comments a common activity. The convergenceof social, mobile, cloud and wearable computing expanded the scope of usergeneratedand shared content on the net from personal media to individual preferencesto physiological details (e.g., in the form of daily workouts) to informationabout real-world possessions (e.g., apartments, cars). Once everydaythings become increasingly networked (i.e., the Internet of Things), future onlineservices and connected devices will only expand the set of things to share. Given that a new generation of sharing services is about to emerge, it is of crucialimportance to provide service designers with the right insights to adequatelysupport novel sharing practices. This work explores these practices within twoemergent sharing domains: (1) personal activity tracking and (2) sharing economyservices. The goal of this dissertation is to understand current practices ofsharing personal digital and physical possessions, and to uncover correspondingend-user needs and concerns across novel sharing practices, in order to map thedesign space to support emergent and future sharing needs. We address this goalby adopting two research strategies, one using a bottom-up approach, the otherfollowing a top-down approach.In the bottom-up approach, we examine in-depth novel sharing practices within two emergent sharing domains through a set of empirical qualitative studies.We offer a rich and descriptive account of peoples sharing routines and characterizethe specific role of interactive technologies that support or inhibit sharingin those domains. We then design, develop, and deploy several technology prototypesthat afford digital and physical sharing with the view to informing the design of future sharing services and tools within two domains, personal activitytracking and sharing economy services.In the top-down approach, drawing on scholarship in human-computer interaction (HCI) and interaction design, we systematically examine prior workon current technology-mediated sharing practices and identify a set of commonalitiesand differences among sharing digital and physical artifacts. Based uponthese findings, we further argue that many challenges and issues that are presentin digital online sharing are also highly relevant for the physical sharing in thecontext of the sharing economy, especially when the shared physical objects havedigital representations and are mediated by an online platform. To account forthese particularities, we develop and field-test an action-driven toolkit for designpractitioners to both support the creation of future sharing economy platformsand services, as well as to improve the user experience of existing services.This dissertation should be of particular interest to HCI and interaction designresearchers who are critically exploring technology-mediated sharing practicesthrough fieldwork studies, as well to design practitioners who are building and evaluating sharing economy services.

show abstract

Section: Sharing Economy Design Cardsmentioning

confidence: 99%

Section: Sharing Economy Design Cardsmentioning

confidence: 99%