Proceedings of the International Conference on Digital Technologies in Logistics and Infrastructure (ICDTLI 2019) 2019
DOI: 10.2991/icdtli-19.2019.72
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Balanced Scorecard for the Digital Transformation of Global Container Shipping Lines

Abstract: The liner container shipping industry is at a maturity stage. and companies undertake strategic changes to resolve key problems by using for example the digital transformation. The digital transformation is the process of digital technologies integration into all company business activities, requiring fundamental changes by introducing new technologies, cultures, operations and the new products and services creation principles. For digital transformation success established companies need to undertake consecut… Show more

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Cited by 6 publications
(3 citation statements)
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“…The generated scorecard, with fewer than 20 measures, is suitable for a specific problem and is used as a reference to all management levels (Dinçer et al, 2019;Malagueño et al, 2018;Muda et al, 2018). In the literature, several BSC applications are dealing with various maritime challenges (Lin et al, 2022;Maydanova et al, 2019;Sakovi c Jovanovi c et al, 2019;Sanchez-Gonzalez et al, 2022).…”
Section: Selected Constraints For Nox Technologiesmentioning
confidence: 99%
“…The generated scorecard, with fewer than 20 measures, is suitable for a specific problem and is used as a reference to all management levels (Dinçer et al, 2019;Malagueño et al, 2018;Muda et al, 2018). In the literature, several BSC applications are dealing with various maritime challenges (Lin et al, 2022;Maydanova et al, 2019;Sakovi c Jovanovi c et al, 2019;Sanchez-Gonzalez et al, 2022).…”
Section: Selected Constraints For Nox Technologiesmentioning
confidence: 99%
“…Zanon et al [49] investigated using the BSC model for a digital transformation strategy in railway companies with a case report from Brazil. Valuable research on using BSC models for the digital transformation of global container shipping lines was published [50].…”
Section: Previous Researchmentioning
confidence: 99%
“…Then a derived scorecard can be used as a common tool for all levels within an organisation [46][47][48][49][50]. In the shipping industry, the BSC has been broadly used as a benchmarking tool because of its low-cost enforcement [51][52][53][54]. Furthermore, recent literature suggests that a scorecard could be set in a hierarchical framework.…”
Section: Measurement Of Psc Mou Performancementioning
confidence: 99%