2016
DOI: 10.1016/j.pec.2015.12.010
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Automated alerts and reminders targeting patients: A review of the literature

Abstract: Objective Information technology supporting patient self-management has the potential to foster shared accountability for healthcare outcomes by improving patient adherence. There is growing interest in providing alerts and reminders to patients to improve healthcare self-management. This paper describes a literature review of automated alerts and reminders directed to patients, the technology used, and their efficacy. Methods An electronic literature search was conducted in PubMed to identify relevant studi… Show more

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Cited by 41 publications
(27 citation statements)
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“…All of them also indicated that the SMS reminder system supported their clients in their everyday life. This is to our mind good signs of a potential use of similar systems in the future, as well as in line with findings by Perri-Moore et al [5] who mentioned that “Automated technology may reliably assist clients to adhere to their health regimen, increase attendance rates, supplement discharge instructions, decrease readmission rates, and potentially reduce clinic costs”.…”
Section: Discussionsupporting
confidence: 86%
See 1 more Smart Citation
“…All of them also indicated that the SMS reminder system supported their clients in their everyday life. This is to our mind good signs of a potential use of similar systems in the future, as well as in line with findings by Perri-Moore et al [5] who mentioned that “Automated technology may reliably assist clients to adhere to their health regimen, increase attendance rates, supplement discharge instructions, decrease readmission rates, and potentially reduce clinic costs”.…”
Section: Discussionsupporting
confidence: 86%
“…Within the healthcare sector there is a growing emphasis on ICT-based services to provide clients with easier access to information, self-evaluation, and self-management. ICT-supported programs in clients’ home environment are also recommended when there are long distances to the health care specialists [5].…”
Section: Introductionmentioning
confidence: 99%
“…Subsequently, an HVE goal for sending reminders to at least 20 percent of patients due for chronic and preventive services was developed. A post-trial targeted search revealed a systematic review on reminders that found 42 out of 51 studies had positive outcomes across preventive and chronic illnesses [35].…”
Section: Resultsmentioning
confidence: 99%
“… 17 Appointment reminder types that have been shown to be effective include mail, phone calls, email, and text messaging. 11 , 21 25 Our objectives are to explore why patients miss appointments, to evaluate patient preferences for reminders, and to consider the use of patient-centered appointment reminders to reduce missed appointments. We hypothesize customizing appointment reminders to meet patients’ needs and preferences may improve appointment attendance.…”
Section: Introductionmentioning
confidence: 99%