Audit of knowledge flows and critical business processes

Gourova, Elissaveta; Toteva, Kostadinka; Todorova, Yanka

doi:10.1145/2602928.2603077

Cited by 12 publications

(9 citation statements)

References 4 publications

(5 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The identification of the knowledge flow shows us the way on which new concepts and ideas are spread, which can be useful to facilitate changes in management initiatives (Gourova et al, 2012). One of the applied techniques for searching and defining organizational knowledge flow is knowledge mapping.…”

Section: Knowledge Managementmentioning

confidence: 99%

An Evaluation of the Challenges of Multilingualism in Data Warehouse Development

Dediź

Stanier

2016

Proceedings of the 18th International Conference on Enterprise Information Systems

View full text Add to dashboard Cite

ICEIS 2016 received 257 paper submissions from 42 countries in all continents, which makes it one of the largest conferences in the World in the area of Information Systems, thus demonstrating the success and global dimension of this conference. From these, 42 papers were selected for publication and presentation at the Conference as full papers. These numbers, leading to a full-paper acceptance ratio of 16%, show the intention of preserving a high quality forum for this conference, a quality that we intend to maintain in the future, for the next editions of this conference.The high number and high quality of the received papers imposed difficult choices in the selection process. To evaluate each submission, a double blind paper review was performed by the Program Committee, whose members are highly qualified researchers in ICEIS topic areas.All presented papers will be available at the SCITEPRESS Digital Library and will be submitted for indexation by Thomson Reuters Conference Proceedings Citation Index (ISI), INSPEC, DBLP, EI (Elsevier Index) and Scopus.Additionally, a short list of presented papers will be selected to be expanded into a forthcoming book of ICEIS 2016 Selected Papers to be published by Springer in the LNBIP Series.The technical program of the conference included a panel and 4 invited talks delivered by internationally distinguished speakers, namely: Claudia Loebbecke (University of Cologne, Germany), Sergio Gusmeroli (TXT e-solutions SPA, Italy), Wil Van Der Aalst (Technische Universiteit Eindhoven, Netherlands) and Jan Vom Brocke (University of Liechtenstein, Liechtenstein). Their participation positively contributes to reinforce the overall quality of the Conference and to provide a deeper understanding of the fields addressed by the conference.Moreover, ICEIS 2016 had a Doctoral Consortium on Enterprise Information Systems and 1 tutorial. We are thankful to the Conference Co-chairs (Olivier Camp and José Cordeiro) and Program Co-chairs (Slimane Hammoudi, Leszek Maciaszek and Michele M. Missikoff) for their dedication and hard work in organizing these events.We sincerely thank all the authors for their submissions and participation in ICEIS 2016. Furthermore, we would like to thank all the members of the program committee and reviewers, who helped us with their expertise, dedication and time. We would also like to thank the invited speakers for their excellent contribution in sharing their knowledge and vision and the workshop/special session chairs whose collaboration with ICEIS 2015 was much appreciated. Finally, we gratefully acknowledge the professional support of the ICEIS 2016 team for all organizational processes. XIIIWe hope that all colleagues find this a fruitful and inspiring conference. We hope to contribute to the development of the Enterprise Information Systems community and look forward to having additional research results presented at the next edition of ICEIS, details of which are available at http://www.iceis.org. Slimane Hammoudi University of Cologne, GermanyAbstract:...

show abstract

Section: Knowledge Managementmentioning

confidence: 99%

An Evaluation of the Challenges of Multilingualism in Data Warehouse Development

Dediź

Stanier

2016

Proceedings of the 18th International Conference on Enterprise Information Systems

View full text Add to dashboard Cite

show abstract

“…The latter will ensure the future knowledge needs. Figure 3: Dependencies between business processes and knowledge, adapted [4] Business processes are the core of business strategy. Each business process comprises tasks and activities, which are implemented in specific context and use different knowledge resources.…”

Section: Problemmentioning

confidence: 99%

“…The existing paths and means of knowledge flows between individuals, groups and in the organisation as a whole are highlighted by KNOWLEDGE FLOWCHARTS [4]. It is a base for planning actions to improve the knowledge supply to business processes.…”

Section: Introductionmentioning

confidence: 99%

“…It is a base for planning actions to improve the knowledge supply to business processes. The KNOWLEDGE DIAGNOSTICS [4] is a tool for understanding the existing knowledge-related processes at individual, group and organisational levels. On its side, the CRITICAL KNOWLEDGE FUNCTION ANALYSIS [4] is essential for determining the dependence of critical organisational functions (business processes) on knowledge processes, and to assess the potential value of their knowledge-related improvements.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Design of Knowledge Management Systems

Gourova¹,

Toteva²

2014

Proceedings of the 8th Nordic Conference on Pattern Languages of Programs (VikingPLoP)

Self Cite

View full text Add to dashboard Cite

In the information era knowledge is in the centre of organisational competitiveness and growth. It is difficult to manage knowledge as it resides in human minds. Its success requires a synergy of organisational, technological and humanfocused initiatives and tools integrated in a Knowledge Management System. This paper provides guidance in a form of patterns on designing the core elements of such system -infrastructure, info-structure and info-culture. It provides a framework for a set of patterns to be further developed, and based on already presented patterns at the European Conference for Patterns Language of Programming (EuroPLoP) in the areas of Knowledge Audit and Knowledge Management Strategy.

show abstract

“…The development towards the targets should be measured with specific key performance indicators (KPI). [11] The paper logically follows the results of the Knowledge Audit (KA), carried out according to a set of patterns presented at workshops of EuroPLoP 2009, 2010, 2011 and 2012 [4,5,6,7], and the initial patterns for KM system design presented at VikingPLoP 2014 [8] and on KM strategy development -at EuroPLoP 2013 [9].…”

Section: Introductionmentioning

confidence: 99%

Use of balanced scorecards for knowledge management roadmap

Gourova¹,

Dragomirova²,

Zografova³

2014

Proceedings of the 19th European Conference on Pattern Languages of Programs

Self Cite

View full text Add to dashboard Cite

Knowledge Management (KM) is a new scientific discipline which facilitates organisations to better perform in their highly competitive environment. Universities are learning organisations in the centre of the knowledge triangle. They are faced with the need to better manage their knowledge resources and to facilitate their transfer to all interested stakeholders. Similar to companies, universities are developing at different speeds, and some are lagging behind in adopting KM strategic approach. The goal of this paper is to provide guidance to university staff in developing their KM strategy roadmap on bases of the Balanced Scorecard approach and integrating it in the overall strategy.

show abstract

Audit of knowledge flows and critical business processes

Cited by 12 publications

References 4 publications

An Evaluation of the Challenges of Multilingualism in Data Warehouse Development

An Evaluation of the Challenges of Multilingualism in Data Warehouse Development

Design of Knowledge Management Systems

Use of balanced scorecards for knowledge management roadmap

Contact Info

Product

Resources

About