Knowledge Management (KM) is a new scientific discipline which facilitates organisations to better perform in their highly competitive environment. Universities are learning organisations in the centre of the knowledge triangle. They are faced with the need to better manage their knowledge resources and to facilitate their transfer to all interested stakeholders. Similar to companies, universities are developing at different speeds, and some are lagging behind in adopting KM strategic approach. The goal of this paper is to provide guidance to university staff in developing their KM strategy roadmap on bases of the Balanced Scorecard approach and integrating it in the overall strategy.
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