Audit Komunikasi Instagram @Jokowi Yang Dikelola Oleh Tim Komunikasi Digital Presiden

Pandiangan, Andreas; Shafa, Sella Ikhwanus

doi:10.24167/jkm.v1i1.2846

Cited by 3 publications

(4 citation statements)

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“…Agensi Joyece F.Jones dan Ruder Finn Rotman yang dikutip Bakin, Aronoff & Lattimore dalam Trisnawati et al, (2020) The study is divided into four stages: investigating what "we" think, investigating what "they" think, evaluating differences between the two points of view, suggesting a comprehensive communication program to eliminate the gap, and becoming a reference for the implementation of a true audit in a communication audit study on participatory supervision socialization programs (Pandiangan & Shafa, 2021).…”

Section: Methodsmentioning

confidence: 99%

“…Communication audits are in-depth and detailed investigations of the implementation of organizational communication systems and aim to increase organizational effectiveness. The audit illustrates that the communication process may be checked, analyzed, and measured thoroughly, methodically, and financially (Pandiangan & Shafa, 2021) Communication activities are part of a communication system or program. This makes communication measurable to improve the quality and performance of the organization.…”

Section: Outcome Stage Evaluationmentioning

confidence: 99%

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Communication audit of BAWASLU participatory monitoring socialisation program in South Buton

Antang,

Maulana,

Nurfida

2023

Bricolage

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Bawaslu's Participatory Supervision Programme is an election supervision carried out by the Election Supervisor, with a Communication Audit this programme can be seen in terms of scientific analysis to plan interventions and design communication improvement initiatives. This study aims to conduct a communication audit on the socialisation program of participatory election supervision at Bawaslu South Buton. This research method uses an Evaluative with Qualitative approach. The results of the Audit Research on the Participatory Supervision Socialisation Program in South Buton showed good results at the input stage, with internal discussions and public debates encouraging the handling of violations. However, there were still shortcomings in the substance of the programme, which led to less-than-optimal teamwork. The output stage showed adequate and targeted messages, with coordination through various activity programmes. The outcome stage showed an interest in information on electoral violations, but useful findings were relatively low due to the results-oriented and outcome-focused design of the programme. Audit results can provide valuable information to improve programme efficiency, credibility, and economy. Audit results can be used as a credible means of information for BAWASLU South Buton to improve the programme and enhance organisational performance.

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Section: Methodsmentioning

confidence: 99%

Section: Outcome Stage Evaluationmentioning

confidence: 99%

Communication audit of BAWASLU participatory monitoring socialisation program in South Buton

Antang,

Maulana,

Nurfida

2023

Bricolage

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“…Turning conventional communication into digital was the right choice during the COVID-19 outbreak. The COVID-and participation of members of government and public agencies in interacting with indicators of the extent both members of government agencies and the public can understand the message and give feedback (Pandiangan & Ikhwanus Shafa, 2020). The time to conduct a communication audit is the existence of certain conditions in the company.…”

Section: Introductionmentioning

confidence: 99%

Client Service Communication’s Audit Through Digital Communication at Indonesia Communications

Larasati

Lestari²

2022

IJCS

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During the COVID-19 pandemic, the Indonesian government implemented policies which required people to work, pray, and study from home or a Work From Home (WFH). Such policies are also carried out by ID COMM to serve clients. Thus, this unprecedented phenomenon changed its communication system. This communication audit research is being conducted, to evaluate the flow of communication that occurs to serving clients in ID COMM. The data that was used for this study is taken from interviews and observation through qualitative methods and literature review. As an agency, ID COMM uses transactional communication Tubbs model. ID COMM encountered some problems while doing its job, such as lack of personal touch and less flexibility when presenting both briefs and work. As a result of that effect on revision frequency. Sometimes, another problem that is encountered by ID COMM, the connection is not that good and also the clients just didn’t understand what PR needs for strategy. However, the client is satisfied with the performance of ID COMM in general.

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“…Research conducted by Pandiangan and Shafa (2020) related to the management of Instagram @jokowi social media. The study explains that the management has been going well, which is evaluated every week.…”

mentioning

confidence: 99%

Dissemination of Disaster Communication and Information via Instagram @bpbdkaro

Lestari

Paripurno

Subekti³

et al. 2021

bmss

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The social media Instagram @bpbdkaro as a source of communication and disaster information dissemination in the Karo community is no longer active. The purpose of this study was to find a disaster communication planning model in the communication and information dissemination process from the Karo Regency Regional Disaster Management Agency (BPBD) to the community through the Instagram @bpbdkaro social media account. This study uses qualitative evaluation research methods, data collection techniques with Focus Group Discussion and interviews with Instagram managers, the Head of Planning for the Regional Disaster Management Agency (BPBD), and field observations. Quantitative evaluation method with data collection techniques is carried out online through Google Form to 50 people who use social media randomly. The evaluation results show that Instagram social media is used by the majority of respondents (28%) as the main source of searching for disaster information in Karo, but @bpbdkaro social media is not active because the Karo Regency BPBD does not dare to face negative comments from the community and the unavailability of human resources to manage it. This causes the dissemination process of disaster communication and information through social media Instagram @bpbdkaro not going well to achieve the goal due to the lack of elements of communication planning. The results of the evaluation of researchers with BPBD Karo Regency have carried out communication planning referring to the Cutlip and Center planning theory by covering elements of fact determination, planning, communication, and evaluation. The theoretical new findings in this study provide additional elements of communication competence and resources in the Cutlip and Center Communication Planning Model. The substance of this research contributes in the form of recommendations for communication planning models for the dissemination of disaster communication and information through social media.

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Audit Komunikasi Instagram @Jokowi Yang Dikelola Oleh Tim Komunikasi Digital Presiden

Cited by 3 publications

References 0 publications

Communication audit of BAWASLU participatory monitoring socialisation program in South Buton

Communication audit of BAWASLU participatory monitoring socialisation program in South Buton

Client Service Communication’s Audit Through Digital Communication at Indonesia Communications

Dissemination of Disaster Communication and Information via Instagram @bpbdkaro

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