2014
DOI: 10.1108/mbe-10-2013-0050
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Attaining competitive positioning through SPC – an experimental investigation from SME

Abstract: Purpose – The purpose of this paper is to provide a conceptual framework which connects theory with straightforward application of statistical process control (SPC) in discovering and analyzing causes of variation to eliminate quality problems, which not only helps small and medium enterprises (SMEs) to improve their processes but also helps to attain competitive positioning. Design/methodology/approach – Based on theory and methodologic… Show more

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Cited by 24 publications
(32 citation statements)
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References 41 publications
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“…However, it demands time to employees to dedicate to SPC and to make the appropriate decisions to apply the control charts; to observe the technical aspects, such as the statistical assumptions used at the time to generate the chart; to identify the critical characteristics during the application of the statistical control charts; and to analyze and remove the special causes. Such time demand requires top management support to be fulfilled (Lim & Antony, 2013;Mahanti & Evans, 2012;Sharma & Kharub, 2014). Therefore, the present study aims at confirming the following research hypothesis:…”
Section: Formulating the Research Hypothesesmentioning
confidence: 61%
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“…However, it demands time to employees to dedicate to SPC and to make the appropriate decisions to apply the control charts; to observe the technical aspects, such as the statistical assumptions used at the time to generate the chart; to identify the critical characteristics during the application of the statistical control charts; and to analyze and remove the special causes. Such time demand requires top management support to be fulfilled (Lim & Antony, 2013;Mahanti & Evans, 2012;Sharma & Kharub, 2014). Therefore, the present study aims at confirming the following research hypothesis:…”
Section: Formulating the Research Hypothesesmentioning
confidence: 61%
“…The most cited CSFs in the literature (80% of the 173 citations about CSF) are shown in Table 1. (1) Gordon et al (1994), (2) Does et al (1997), (3) Rungtusanatham et al (1999), (4) Xie & Goh (1999), (5) Mason & Antony (2000), (6) Antony et al (2000), (7) Rungasamy et al (2002), (8) Antony & Taner (2003), (9) Grigg & Walls (2007a), (10) Grigg & Walls (2007b), (11) Chen et al (2008), (12) Elg et al (2008), (13) Putri & Yusof (2008), (14) Phyanthamilkumaran & Fernando (2008), (15) Rohani et al (2009), (16) Rohani et al (2010), (17) Mahanti & Evans (2012), (18) Rantamaki et al (2013), (19) Sharma & Kharub (2014), (20) Lim et al (2014).…”
Section: Identifying Csf For Spc Implementationmentioning
confidence: 99%
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“…The application of statistical tools such as control charts, histogram, caused and effect diagram along with process capability analysis is presented in the study to eliminate quality problems arising out of various assignable causes during machining of crankcase. It is observed from the study that when the special or assignable causes of variation are present in manufacturing, the process is deemed to be outof-control then use of SPC [5]. Depend on this view in this research SPC will use for knowing the condition of quality control.…”
Section: Introductionmentioning
confidence: 96%
“…This may be a result of: i) cultural paradigms; ii) the types of groups used to promote and improve the field of statistical quality control, such as task force and semi-autonomous groups; iii) governance within groups (centralized or decentralized, use of specific methods or routines and monitoring of activities); and iv) understanding and applying new technics and tools in the problem identification stage and solution (Juran & Gryna, 1991;Atkinson, 1994;Chapman & Hyland, 1997;Bond, 1999;Harrison, 2000;Bechet et al, 2000;Jabnoun, 2001;Hyland et al, 2003;Jager et al, 2004;Fryer et al, 2007;Marin-Garcia et al, 2008;Mahanti & Evans, 2012;Rantamäki et al, 2013;Sharma & Kharub;Lim et al, 2014).…”
Section: Introductionmentioning
confidence: 99%