“…Many studies have emphasised the importance of personalised assistance during meals (Bonetti et al., ; Christensson & Bachrach‐Linström, ; Feldblum et al., ; Tassone et al., ; Vucea et al., ). To overcome this shortage of personnel, several strategies are suggested in the literature, such as involving volunteers (Edwards et al., ; Hickson, Connolly, & Whelan, ; Tassone et al., ). All patients that had to skip lunch for diagnostic tests or other reasons reported that they received their meal later.…”