Assessment of the Validity and Reliability of a Methodology for Measuring the Costs and Quality of Access to Justice

Gramatikov, M.A.; Laxminarayan, Malini; Barendrecht, Maurits

doi:10.2139/ssrn.1559782

Cited by 10 publications

(11 citation statements)

References 2 publications

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“…Other research has highlighted the effect of prior experience on the general trust in courts and legal systems (Maru, 1998;Mishler & Rose, 1997;Tyler & Huo, 2002;Tyler, 2001), and this of course will be related to SLE ratings. Of the dimensions of justice (Gramatikov et al, 2010) that might be focused upon to improve these outcomes, procedural, informational and interpersonal justice would appear to be the best options. These dimensions relate particularly to increasing understanding, involvement and comprehension in the process.…”

Section: Discussionmentioning

confidence: 99%

I Know What to Expect: The Impact of Prior Experience on Legal Empowerment

Porter

2015

Journal of Human Development and Capabilities

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Increasing legal empowerment is a key objective of governments and justice systems worldwide. Consequently, the impact of judicable events on legal empowerment is a question of some significance. Subjective Legal Empowerment (SLE) is a measure of legal empowerment based on individual perceptions. SLE is based on Bandura's theory of self-efficacy. In this study, a sample of over 500 respondents from a Dutch legal assistance clinic were asked about their prior experience of legal conflicts, and completed measures of SLE in relation to a range of legal domains. The results show that previous experience of legal problems results in lowered SLE ratings across a range of different domains, regardless of success/completion of these problems, and that experience within specific legal domains results in significantly lowered empowerment ratings for future problems of that nature. The implications for both the measurement methodology and for the future design of legal procedures are examined.

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Section: Discussionmentioning

confidence: 99%

I Know What to Expect: The Impact of Prior Experience on Legal Empowerment

Porter

2015

Journal of Human Development and Capabilities

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“…Deductive research is defined as ‘ explaining phenomena by collecting numerical data that are analysed using mathematically based methods ’ (Aliaga and Gunderson, : 2). Although it is argued that this method can fail to provide a context for findings (Gramatikov et al , ), it is recognized that the visible, standardized nature of the findings this approach generates provides a basis for measurement and will help the researcher to achieve the research aim (Amaratunga et al ., 2004; Karami, ). This study was undertaken in a longitudinal fashion, which is where the ‘ data is collected on one or more variables for two or more periods of time ’ (Menard, ; Sandra et al , : 3).…”

Section: Methodsmentioning

confidence: 99%

Measuring Outsourcing Efficacy: An Examination of Performance in the Aerospace Sector

et al. 2015

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O n-site outsourcing can be an effective strategy for organizations but operational performance may be temporarily hindered and recovery from this can take many months.This study explores an instance of outsourcing in an aerospace maintenance and repair operation (MRO) in South Wales, where the inbound materials handling and warehousing (IMHW) function has been wholly outsourced to a third-party organization. In this respect the study is novel and sheds new light on the operational performance benefits of outsourcing.The host organization, located in South Wales, employs over 1000 staff and its annual turnover is in excess of £1 billion. The outsourcing organization is a provider of workforce solutions to organizations in aviation, defense, government, and technology sectors. After outsourcing the IMHW function, the host organization's staff were retained and re-employed in other areas of the facility.Specifically, this study provides a quantitative analysis of the IMHW function, comparing the throughput and accuracy of the function before and after outsourcing. The analysis is made based on data extracted from the host organization's management information system (MIS), spanning the 13 months prior to, and 16 months post, the function being outsourced.Using trend analysis, correlation, and linear regression analysis it finds that on-site outsourcing can deliver comparable operational performance, in terms of 1 JEL classification codes: M00, M10.On-site outsourcing can deliver comparable levels of operational performance for the host organization.Preparation for functional handover requires careful planning to minimize disruptions and maximize operational benefits.Host organizations have a vested interest in continuing to support the outsourced function after operational handover to maximize performance.

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“…Otherwise the reform might fall prey of its own success. In the long run, beside media and advertising publicity, the awareness of the access privilege is a function of the following factors (Gramatnikov et al, 2010; Access to Justice Taskforce, Attorney-General's Department, 2009): a. individual features (age, education, income, gender, etc. ); b. ecological conditions (e.g.…”

Section: Awareness Of the Access Privilege ( Sw )mentioning

confidence: 99%

“…but also meso-and macro-level ecological and institutional variables (local/regional wages, population density, economic inequalities, production structure, unemployment rate, etc.) that affect the demand (Gramatnikov et al, 2010;Access to Justice Taskforce, Attorney-General's Department, 2009). Besides, it would be possible to estimate the demand size by regional layout, which is of crucial practical importance to suitably befit supply in view of the fact that macro-scale equilibrium does not by itself guarantee local-scale equilibria.…”

Section: Spot Lus and Actual Demand Bppdmentioning

confidence: 99%

Modelling effective legal aid system

Florczak

2016

EiP

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Aim: This article presents a theoretical model that enables achievement of macroeconomic efficiency of the legal aid system by means of adjusting supply to the predetermined demand. Results: Main deterministic components of aggregate demand for legal aid are defined using a shift-share type framework. The knowledge of its parameters makes it possible to estimate expected demand for legal aid in response to various formulae of possible reforms of the system. Motivation: Estimates of demand serve to compute legal aid supply that minimizes social costs of legal aid provision. This task is accomplished by means of the so called assignment problem originating the field of operational research. Providers are divided in line with their average productivities in solving appropriate legal cases and the aggregate personal costs of legal aid provision are subject to minimization.

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Assessment of the Validity and Reliability of a Methodology for Measuring the Costs and Quality of Access to Justice

Cited by 10 publications

References 2 publications

I Know What to Expect: The Impact of Prior Experience on Legal Empowerment

I Know What to Expect: The Impact of Prior Experience on Legal Empowerment

Measuring Outsourcing Efficacy: An Examination of Performance in the Aerospace Sector

Modelling effective legal aid system

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