“…Some of the important research done in coming years include research on medical ethics ( Subramanian et al, 2013 ), a framework for the evaluation of medical quality ( Heidari Gorji & Farooquie, 2013 ), utilization of healthcare facilities ( Tavashi & Naik, 2014 ) and non-complaining behavior of inpatients ( Khadir & Swamynathan, 2014 ). Further, research also includes a study on service quality ( Sathish et al, 2018 ), the effect on the satisfaction of the rural population ( Gupta et al, 2021 ), the effect of telemedicine ( Li et al, 2020 ), patient satisfaction with day-care ( Dwivedi et al, 2020 ), patients satisfaction with healthcare, factors affecting the satisfaction of patients ( Kaur et al, 2020 ), satisfaction with the medical tourism industry ( Datta, 2020 ), family-centered care ( Sarin & Maria, 2019 ) and renewable insurance policy ( Ahire & Rishipathak, 2018 ). The aforementioned research studies mainly include satisfaction with healthcare service providers, various medical care, and programs of healthcare.…”