Assessing the e-commerce last-mile logistics’ hidden risk hurdles

Raj, Rohit; Singh, Arpit; Kumar, Vimal; De, Tanmoy; Singh, Shalini

doi:10.1016/j.clscn.2023.100131

Cited by 6 publications

(4 citation statements)

References 46 publications

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“…Systems 2024, 12, x FOR PEER REVIEW 13 of 18 (1) The proportions of the first-level risk indicators is shown in Figure 2. In the first-level indicators, the corresponding weight coefficients of personnel risk, information risk, goods risk, and environmental risk are 0.439, 0.106, 0.355, and 0.100, respectively.…”

Section: Results Analysismentioning

confidence: 99%

“…By reading relevant literature and following the above principles, this paper summarizes the risks of logistics terminal distribution [1][2][3]. In addition, relevant risk indicators related to the impact of public health emergencies [4,29] are added.…”

Section: Identification Of the Risk Indexmentioning

confidence: 99%

“…In the context of public health emergencies, there will also be risks of virus infection and low delivery timeliness due to policies and regulations. Therefore, on the basis of combing the existing research [1][2][3], this paper combines the characteristics of the background of public health emergencies [4]. In this paper, the risks of logistics terminal distribution under the background of public health emergencies are summarized as personnel risk, information risk, cargo risk and environmental risk.…”

Section: Introductionmentioning

confidence: 99%

“…To sum up, this paper has the following contributions: (1) This paper constructs a logistics terminal distribution risk assessment index system. Unlike previous studies, this paper considers the impact of public health emergencies and constructs a logistics terminal distribution risk index system under public health emergencies.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Risk Assessment and Countermeasures of Logistics Terminal Distribution under Public Health Emergencies

Bi,

Zheng,

2024

Systems

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In recent years, the frequent occurrence of public health emergencies has affected people’s daily lives. In response, this paper evaluates the risk of logistics terminal distribution and puts forward the corresponding countermeasures. Firstly, this paper summarizes relevant literature and analyzes the characteristics of public health emergencies and logistics terminal distribution. This paper constructs the risk index system of logistics terminal distribution under public health emergencies for the first time. Secondly, this paper conducts a questionnaire survey on a domestic e-commerce enterprise. In this paper, the intuitionistic fuzzy entropy weight method is applied to the obtained data to determine the weight of risk index. Finally, this paper adopts the grey fuzzy comprehensive evaluation method to evaluate the risk index of logistics terminal distribution under public health emergencies. This paper takes the impact of public health emergencies into account for the risk of logistics terminal distribution for the first time. Some suggestions are provided for preventing the logistics terminal distribution from stagnation and paralysis when public health emergencies occur. This paper supplements the existing research in this field.

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Section: Results Analysismentioning

confidence: 99%

Section: Identification Of the Risk Indexmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Risk Assessment and Countermeasures of Logistics Terminal Distribution under Public Health Emergencies

Bi,

Zheng,

2024

Systems

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Strategic conceptualization and operationalization of digital orientation to support organizational TQM performance

Raj,

Kumar,

Bolatan

et al. 2024

Total Quality Management & Business Excellence

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Industry 4.0 readiness: the impact of effective implementation of I4.0 on marketing performance

Raj,

Kumar,

Sharma

et al. 2024

JBIM

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Purpose The purpose of this study is to examine how Industry 4.0 (I4.0) implementation might improve marketing performance (MP). Early adopters now have the chance to capitalize on the advantages of this successful implementation owing to the transition to I4.0. To improve MP, businesses must be able to identify and manage their effective implementation of I4.0 technologies, which are essential to improve industrial performance. Design/methodology/approach A survey was created and sent to 311 samples of manufacturing companies. To investigate the hypothesis created in this context, the study includes a survey-based analysis. To present the study’s findings, partial least squares-structural equation modeling has been used. Findings According to the findings, it can be concluded that an efficient implementation of Industry 4.0 (EII) can improve MP by positively impacting consumer loyalty and increasing customer loyalty (CL) positively enhancing by product customization (PC). The study’s key results, however, are how both PC and CL affect MP. Research limitations/implications The intensive production technologies that are at the center of I4.0 will be better understood by professionals thanks to this study. The Internet of Things, artificial intelligence, additive manufacturing, sophisticated robots and many more are examples of these technologies. I4.0’s application strengthens efficiency and high-quality production. The I4.0 concept is gaining popularity in both developed and emerging countries due to its higher performance. Additionally, business people are actively working to implement I4.0 and make it a big success. Originality/value The study identifies the successful adoption of I4.0 that has a substantial impact on businesses’ MP. However, there is a lack of noteworthy studies that can concentrate on the marketing reach with I4.0 deployment. As a result, the goal of the current research is to comprehend how I4.0 will affect MP.

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Assessing the e-commerce last-mile logistics’ hidden risk hurdles

Cited by 6 publications

References 46 publications

Risk Assessment and Countermeasures of Logistics Terminal Distribution under Public Health Emergencies

Risk Assessment and Countermeasures of Logistics Terminal Distribution under Public Health Emergencies

Strategic conceptualization and operationalization of digital orientation to support organizational TQM performance

Industry 4.0 readiness: the impact of effective implementation of I4.0 on marketing performance

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