Assessing the 24/5 Library: A Case Study in Data and Perspectives

Effectiveness of overnight learning commons: A comparative study

“…Thus, in future studies, we would like to explore the values of overnight facilities in other academic libraries and study how they develop social capital in their communities. Besides, various challenges in staffing, funding, security, and ever-changing users' needs should also be considered ( Blakely & Mobley, 2019 ; Fong et al, 2020 ; K. Johnson & McCallister, 2015 ; Lo et al, 2017 ).…”

“…Taking the example from Zone24 of the Hong Kong Design Institute ( Yip et al, 2019 ), vending machines are provided to students during their night learning, which aims at creating a relaxing atmosphere for them. To support Belk Library's 24/5 operation, the library management allows a coffee shop with computers to be opened near the library ( K. Johnson & McCallister, 2015 ). Bowman (2013) reports that the Georgia Southern University Library also allows food and drink during their 24-h service.…”

“…Students enjoy different learning styles at one time, like studying, research, and socializing ( Cunningham & Walton, 2016 ). Keeping with more flexible commons spaces to support multiple learning styles, the Belk Library & Information Commons provide a wide variety of facilities to their users, such as computers, group study rooms, and digital media studios ( K. Johnson & McCallister, 2015 ).…”

Access services statistics: showing our story through LibInsight

“…Finally, gate counts and other measures have been used to justify staffing for increasing library hours. With continued lobbying from their Student Government Association, Johnson and McCallister (2015) were able to make progressive changes to their library hours after a series of assessment cycles. Sanders and Hodges (2014) also used access services statistics to justify longer hours.…”