Assessing retailer readiness to use blockchain technology to improve supply chain performance

Behl, Abhishek; Jayawardena, Nirma Sadamali; Pereira, Vijay; Sampat, Brinda

doi:10.1108/jeim-07-2022-0242

Cited by 12 publications

(9 citation statements)

References 125 publications

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“…Second, the study shows the applicability of sense-making theory (ST), RBV, OIPT and DOI on the adoption of BCT in SMEs. Compared to existing research works, this study combines various theories that helps the readers to understand how to mitigate the dark sides of BCT adoption (Behl et al , 2022a).…”

Section: Discussionmentioning

confidence: 99%

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Dark side of blockchain technology adoption in SMEs: an Indian perspective

O.N.¹,

Divya²,

Kurian³

2023

JICES

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Purpose The purpose of this paper is to understand the dark side of blockchain technology (BCT) adoption in small and mid-size enterprises. The focus of the authors is to decode the intricate relationship among the selected variables missing in the existing literature. Design/methodology/approach A focused group approach is initiated by the authors to identify the barriers. Total interpretive structural modeling, Matrice d'impacts croisés multiplication appliquée á un classment, that is, matrix multiplication applied to classification and decision-making trial and evaluation laboratory are used to analyze the complex relationships among identified barriers. Findings This study finds that implementation of BCT reduces maintenance cost by withdrawing manual effort, as BCT has better capability to quantify the internal status of the system (observability characteristic). The observability characteristic of BCT provides high compatibility to the system. This study also finds that the compatibility of BCT with the organization reduces implementation cost and facilitates project management. The findings of this study recommend analyzing maintenance cost and compatibility of BCT before implementing it. Small and mid-size enterprises can select complex BCT depending on the sophistication level of IT usage and IT project management capabilities. Research limitations/implications This study comes with various limitations, where the model developed by the authors may not be conclusive, as it is based exclusively on expert opinion. The samples collected may not help in validating the model statistically. Though the model has its limitations, it can still be considered as a nascent initiative for further investigation using structural equation modeling. Originality/value The outcomes of the theoretical and managerial contributions of the study can be categorized into three levels. This study can be used both by the industrialists and researchers to understand the barriers and the recovery methods thereafter. Suggestions that serve as future directives are also discussed by the authors.

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Section: Discussionmentioning

confidence: 99%

“…This study highlighted technological, organizational and security barriers in implementing BCT in SMEs in India (Kaur et al , 2022). Other areas that still appear grey in the case of BCT include retailer readiness to improve the supply chain performance (Behl et al , 2022a).…”

Section: Literature Surveymentioning

confidence: 99%

Dark side of blockchain technology adoption in SMEs: an Indian perspective

O.N.¹,

Divya²,

Kurian³

2023

JICES

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“…The effects of such technologies pave the way for firm performance towards innovation in future research studies. Some instances of digital transformation include big data analytics (Gupta et al, 2020a, b;Sivarajah et al, 2020), blockchain (Janssen et al, 2020;Behl et al, 2022) and artificial intelligence (AI) (Gupta et al, 2022a;Williamson et al, 2023). Thus, future directions can expand our model to explore the significance of digitalisation alongside Cloud ERP towards innovation types.…”

Section: Theoretical Implications and Future Research Avenuesmentioning

confidence: 99%

“…, 2020), blockchain (Janssen et al. , 2020; Behl et al. , 2022) and artificial intelligence (AI) (Gupta et al.…”

Section: Conclusion and Future Research Avenuesmentioning

confidence: 99%

A multi-disciplinary review of enablers and barriers to Cloud ERP implementation and innovation outcomes

Ali

Nguyen

Gupta

2023

JEIM

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PurposeDue to the unprecedented disruptions in business operations, many organisations are turning to Cloud ERP implementation to ensure employees can access real-time business information from anywhere, enabling the continuity of business activities. As a result, over the past decades, literature on Cloud ERP implementation has seen significant growth across different subject areas. This paper aims to present a systematic literature review (SLR) that consolidates the literature scattered across various multidisciplinary subject areas, explores recent developments and identifies knowledge gaps for more impactful future research.Design/methodology/approachAn SLR approach has been applied to a sample of 73 articles published until 1 February 2022.FindingsOur SLR identifies and consolidates a set of critical enablers and barriers to the implementation of Cloud ERP. What is particularly interesting is that this study established a link between these enablers and barriers and four key innovation outcomes: product, service, process and business model innovations. A rigorous framework has been devised that demonstrates the nexus between enablers and barriers to Cloud ERP implementation and innovation outcomes in an organisation. In addition, this study has recognised several organisational theories from information systems literature that have the potential for future research in this emerging area.Research limitations/implicationsThis SLR makes several theoretical contributions to the literature on Cloud ERP implementation and its impact on innovation outcomes.Practical implicationsThe review consolidates a wide range of literature to provide decision-makers with an integrated understanding of the most influential factors in Cloud ERP implementation.Originality/valueSLR provides a comprehensive analysis of the current state of research on the topic, offering unique perspectives on developments in theory and knowledge gaps, as well as identifying future research opportunities in the area.

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“…Besides, retailers in developing countries often face challenges such as counterfeit products, poor quality control, and lack of transparency in supply chains. By leveraging blockchain technology, retailers in these countries can establish a transparent and traceable supply chain, ensuring the authenticity of products and enhancing consumer trust (Behl et al, 2022; Jain et al, 2022). Moreover, blockchain can facilitate secure and efficient cross‐border transactions, reducing reliance on traditional banking systems and improving financial inclusion (Dilyard et al, 2021; Hoang & Bui, 2023).…”

Section: Introductionmentioning

confidence: 99%

Blockchain technology applications in retail branding: Insights from retailers in the developing world

Hoang,

Do,

Quang

et al. 2023

Thunderbird Intl Bus Rev

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The research on blockchain use cases is becoming critical across all disciplines as this technology is expected to transform business processes and their individual operations. However, there is a scarcity of empirical research that focuses on the implication of blockchain applications in retailing and retailers in developing countries. Thus, there are three main aims of our research; first, we explore both the drivers and the barriers for the retailers in developing countries in adopting blockchain technology. Second, we attempt to explore the impacts on the retailers of blockchain technology adoption on their retail brand communication and customer experience. Finally, we examine whether the application of blockchain technology by retailers in developing countries can help to advance the retail brand‐customer relationship. The data in this study are collected from 21 semistructured interviews with senior managers, and 3 focus groups with 21 customers from 4 case retailers. Our research is among the first attempts to explore the blockchain technology adoption empirically, and its implications by retailers in developing countries.

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Assessing retailer readiness to use blockchain technology to improve supply chain performance

Cited by 12 publications

References 125 publications

Dark side of blockchain technology adoption in SMEs: an Indian perspective

Dark side of blockchain technology adoption in SMEs: an Indian perspective

A multi-disciplinary review of enablers and barriers to Cloud ERP implementation and innovation outcomes

Blockchain technology applications in retail branding: Insights from retailers in the developing world

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