“…A significant step in the study of service continuance has been the shift in focus from demographic characteristics of the service recipient to service system barriers and pragmatic day-today constraints. Researchers have increasingly focused on barriers related to affordability (Lorefice, Borus, &L Keefe, 1982;Sharfstein & Taube, 1982;Takeuchi, Leaf, & Kuo, 1988); transportation and child care (Margolis & Meisels, 1987;Temkin-Greener, 1986); accessibility (Acosta, 1980;Cohen, 1972;Graziano & Fink, 1973 , 1985); and system characteristics such as the availability of services (Leaf, Bruce, Tischler, & Holzer, 1987;Scott, Balch, & Flynn, 1984;Stefl & Prosperi, 1985), hours of operation and configuration of services (Good, 1990;Margolis & Meisels, 1987;Sledge et al, 1990), and delays in scheduling appointments (Leigh, Ogborne, & Cleland, 1984;Sirles, 1990). Low-income families are particularly challenged by difficulties in meeting basic daily living needs, which can interfere with accessing and continuing in services for their children.…”