Aspects of knowledge management and impact of decision support system of e-governance model in professional education

This research reveals the Vietnamese higher education institution (HEI) environment to examine knowledge sharing issues in developing countries. It compares knowledge management (KM) governance mechanisms in HEIs in a developing country with KM governance mechanisms used widely in developed countries. The authors position this research in the contextual of management capacity, infrastructure, and training issues. This chapter considers how strategies to develop and implement knowledge transfer are both led and governed in Vietnamese HEIs. Data were analyzed and triangulated from interviews, focus groups from different universities, and government and university websites in Vietnam. Four significant factors are identified in the KM process—bureaucratic management, hierarchical governance patterns, lack of autonomy, and underdeveloped KM systems—as contributory factors. The results are compared with extant KM governance literature and finds that knowledge is managed through bureaucratic mechanisms. Vietnamese academics rarely share their knowledge critical to research and research-led teaching.

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Knowledge Sharing Barriers in Vietnamese Higher Education Institutions (HEIS)

Canh¹,

Zyngier

2018

International Journal of Knowledge Management

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This article explores the barriers for sharing knowledge effectiveness in Vietnamese higher education institutions (HEIs). Data were analyzed and triangulated from interviews, and focus groups from different universities and from government and university websites. Three significant factors were identified: bureaucratic management causing a lack of autonomy in decision-making, poor knowledge management systems, and weak individual absorptive capacity. The results demonstrate these three factors as a significant influence on academic staff to share absorb and create new knowledge measured by journal publication output, and graduate quality. The research findings provide insights on the Vietnamese higher education landscape in the transition from a centralized economy to a market economy.

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Aspects of knowledge management and impact of decision support system of e-governance model in professional education

Cited by 3 publications

References 7 publications

Knowledge Transfer Model for Private Higher Education Knowledge Management System

Knowledge Transfer Model for Private Higher Education Knowledge Management System

Critical Knowledge-Sharing Barriers and Knowledge Governance in Vietnamese Higher Education Institutions

Knowledge Sharing Barriers in Vietnamese Higher Education Institutions (HEIS)

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