Applying Quality Approaches on ICT-based Educational Products

Rossi, Rogério; Mustaro, Pollyana Notargiacomo

doi:10.28945/1654

Cited by 3 publications

(2 citation statements)

References 10 publications

(15 reference statements)

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“…Associated with these studies, the maturity model approach derived from Software Engineering contributed to the proposed model, as verified in the eQETIC Model structure, in which the principles of continuous process improvement and quality were used considering the integration of different dimensions related to digital educational solutions as in Rossi and Mustaro (2012).…”

Section: Fundamentals Of the Eqetic Modelmentioning

confidence: 99%

eQETIC: a Maturity Model for Online Education

Rossi

Mustaro

2015

IJELL

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Digital solutions have substantially contributed to the growth and dissemination of education. The distance education modality has been presented as an opportunity for worldwide students in many types of courses. However, projects of digital educational platforms require different expertise including knowledge areas such as pedagogy, psychology, computing, and digital technologies associated with education that allow the correct development and application of these solutions. To support the evolution of such solutions with satisfactory quality indicators, this research presents a model focused on quality of online educational solutions grounded in an approach aimed to continuous process improvement. The model considers of three maturity levels and six common entities that address the specific practices for planning and developing digital educational solutions, targeting quality standards that satisfy their users, such as students, teachers, tutors, and other people involved in development and use of these kinds of educational solutions.

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Section: Fundamentals Of the Eqetic Modelmentioning

confidence: 99%

eQETIC: a Maturity Model for Online Education

Rossi

Mustaro

2015

IJELL

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“…Another discussed point was the quality of educational products (Rossi and Mustaro, 2012). It was based on quality of service, but the presented model works as a tool to improve the phases of development, self-evaluation or certification of educational products.…”

Section: Analysis Of Articlesmentioning

confidence: 99%

A Systematic Mapping Applied to MOOC's Study

Fernandes

Cardoso

Marcelino

2015

Proceedings of the 7th International Conference on Computer Supported Education

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MOOC platforms are Web-based learning environments which allow a global participation on a large scale and with free access. The paradigm presents itself as a new teaching trend, changing the way education can be offered and funded worldwide. Many institutions are now investing in this teaching mode. However, since it is a web-based tool, the connection performance can impact both the way learning is experienced by the student as well as the operation of the platform. The "Quality of Experience" (QoE) concept has been widely used to refer to how users describe a service they have used while the "Quality of Service" (QoS) concept deals with the technical performance parameters that are associated with the connection quality. This paper starts the process of developing a systematic mapping around MOOC platforms, and QoS and QoE concepts, aiming to provide an overview of the current state of research on these issues.

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eQETIC: a Maturity Model for Online Education

Rossi¹,

Mustaro²

2015

InSITE Conference

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Digital solutions have substantially contributed to the growth and dissemination of education. The distance education modality has been presented as an opportunity for worldwide students in many types of courses. However, projects of digital educational platforms require different expertise including knowledge areas such as pedagogy, psychology, computing, and digital technologies associated with education that allow the correct development and application of these solutions.To support the evolution of such solutions with satisfactory quality indicators, this research presents a model focused on quality of online educational solutions grounded in an approach aimed to continuous process improvement. The model considers of three maturity levels and six common entities that address the specific practices for planning and developing digital educational solutions, targeting quality standards that satisfy their users, such as students, teachers, tutors, and other people involved in development and use of these kinds of educational solutions.

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Applying Quality Approaches on ICT-based Educational Products

Cited by 3 publications

References 10 publications

eQETIC: a Maturity Model for Online Education

eQETIC: a Maturity Model for Online Education

A Systematic Mapping Applied to MOOC's Study

eQETIC: a Maturity Model for Online Education

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