ICERI2018 Proceedings 2018
DOI: 10.21125/iceri.2018.2342
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Application of Relational Coordination Model in Students’ Perception of Quality. The Case of Espam MFL University - Ecuador

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“…An improvement in the communication and relationship of the UTEQ favors an increase in satisfaction, long-term viability, and organizational sustainability of the university [11,20]. Hopefully, the improvement of organizational practices in the two first components (with high explained variance) will promote a strong increase of relational coordination, although with a non-linear response according to the law of decreasing returns [2,17]. However, this research presents two important limitations.…”
Section: Discussionmentioning
confidence: 97%
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“…An improvement in the communication and relationship of the UTEQ favors an increase in satisfaction, long-term viability, and organizational sustainability of the university [11,20]. Hopefully, the improvement of organizational practices in the two first components (with high explained variance) will promote a strong increase of relational coordination, although with a non-linear response according to the law of decreasing returns [2,17]. However, this research presents two important limitations.…”
Section: Discussionmentioning
confidence: 97%
“…The study area was the Quevedo State Technical University (UTEQ) in the coast of Ecuador, with 9200 students matriculated in 2018 and 191 lecturers. UTEQ was a university with "B" category by the CEAACES (Council of Evaluation, Accreditation and Quality Assurance of Upper Education), in a classification from "A" up to "C", in a decreasing scale [2].…”
Section: Data Collection and Surveymentioning
confidence: 99%
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