“…Research on interventions such as MBO and Job enrichment has demonstrated the need for employees to know how they are doing on the job (Cook, 1968;Fisher, 1979;Hackman and Oldham, 1976;Tosi and Carroll, 1970). Two orientations have been adopted in this -" research: (1) social-psychological, in which feedback is viewed as an essential feature of the interpersonal interactions necessary for role learning (e.g., Katz and Kahn, 1976;Meyer, Kay and French, 1965) and as a means of providing the necessary environment for meeting higher-order,.…”