Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Metanalysis

Examining the Impact of Job Burnout on the Health and Well-Being of Human Service Workers: A Systematic Review and Synthesis

“…Though job burnout research literature in the human service sector abounds (Boyas & Wind, 2010;Campbell, Perry, Maertz, Allen, & Griffeth, 2013;Lim, Kim, Kim, Yang, & Lee, 2010;Lloyd, King, Chenoweth, 2002;Smith & Clark, 2011;Sprang, Craig, & Clark, 2011), as do studies that examine its antecedents (Acker & Lawrence, 2009;Ben-Zur & Michael, 2007;Font, 2012;Hamama, 2012;Kim, 2011;Jourdain & Chênevert, 2010;Lizano & Mor Barak, 2012), fewer studies have focused on the impact of burnout on worker well-being. We know from empirical research findings that workers experiencing burnout are at greater risk of underperforming (Taris, 2006) and of leaving the job (Mor Barak, Nissly, & Levin, 2001). What can be surmised from job burnout literature is that the "burned-out" worker is at risk of being chronically exhausted, disengaged, and underperforming (Maslach & Leiter, 1999) and can pose a managerial challenge to administrators.…”

You want the buzz of having done well in a game that wasn’t easy: a sociological examination of the job commitment of English football referees

“…This examination was restricted to professions that are human service based (Mor Barak et al, 2001) and are arguably most similar to that of refereeing, with a focus on concepts such as job satisfaction (Locke, 1976) and dissatisfaction (Vroom, 1964;Cheloha and Farr, 1980) as well as job involvement (Steers and Black, 1994) and job commitment (Mowday et al, 1979;Cooper-Hakim and Viswesvaran, 2005). Developing a better understanding of these related concepts enables comparisons to be made with the limited number of sources that shed light on refereeing turnover and, thereafter, with our own interview data.…”

Competency Curriculum Intervention: Student Task Self-Efficacy and Attitudes in Child Welfare

“…The negative impact of turnover on children in the foster care system is well-documented. For example, Flower, McDonald, and Sumski (2005) indicate that higher permanency outcomes for children occur when they have the same caseworker throughout their time with the agency.Much of the research on turnover and retention strategies has addressed two key concerns: the importance of retaining highly educated and skilled workers; and, absent that, the negative impacts on the worker, client, and agency experience in the wake (Mor Barak, Nissly, & Levin, 2001). As noted above, Flower and colleagues (2005) established that…”