Antecedents of Intention to Use E-wallet: The Development of Acceptance Model with PLS-SEM Approach

Latupeirissa, Jonathan Jacob Paul

doi:10.5373/jardcs/v12sp7/20202244

Cited by 8 publications

(9 citation statements)

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“…With all else being equal, a system that is easier to operate will consume less effort, allowing the user to focus his/her energy and effort to other activities contributing to external outcome expectancy. This assertion by Davis is consistent and empirically validated by recent studies in the domain of e-wallet use intention (Karim et al, 2020;Latupeirissa, Gorda, and Subanda, 2020). Therefore, the following hypothesis is proposed: H1a: Perceived ease of use positively influences perceived usefulness.…”

Section: Perceived Ease Of Usesupporting

confidence: 78%

Factors Influencing the Intention to Use E-Wallet: An Extended Hedonic-Motivation System Adoption Model

Seng¹,

Hee²

2021

IJARBSS

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Around the world, e-wallets have transformed the way people pay for goods and services. Moreover, the Malaysian e-wallet development scene has seen a convergence of a utilitarian payment service and hedonic elements, transforming the perception of consumers towards a typically mundane commerce transaction process. The e-wallet application is a model of contemporary information system that integrates design lessons from the gaming domain into a non-gaming domain in order to capture users' attention and evoke an affective response, that aims to drive e-wallet adoption. Despite e-wallet services receiving much publicity in Malaysia, bank transfer and card payments continue to dominate as e-wallet payment platform struggle attract consumers' adoption. This is an explanatory research underpinned by an extended Hedonic-Motivation System Adoption Model (HMSAM). Accordingly, this research addresses the limitation of the TAM model typically used in the Malaysian context by proposing an alternative approach that takes into account the utilitarian motivation of perceived ease of use and perceived usefulness; the intrinsic motivation of curiosity, joy, control and gadget love in explaining the intention to use e-wallet. This conceptualization has potential to make significant theoretical and practical contributions to the study of extrinsic and intrinsic motivation predictors and e-wallet use intention in Malaysia.

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Section: Perceived Ease Of Usesupporting

confidence: 78%

Factors Influencing the Intention to Use E-Wallet: An Extended Hedonic-Motivation System Adoption Model

Seng¹,

Hee²

2021

IJARBSS

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“…The study by (Lim et al, 2022) proved that SC has a positive impact on ATT because the more secure the users feel about the technology, the higher the satisfaction will be due to the positive attitude to accept the e-wallet. Persistent with this view, Yang et al (2021); Latupeirissa et al (2020) disclosed a positive effect of TR on ATT to use the e-wallet. Latupeirissa et al (2020) used ATT as mediating factor for PU, PEOU, and TR towards the intention to use e-wallets in Indonesia, and all hypotheses were accepted as statistically significant.…”

Section: Attitude (Att) -Mediatormentioning

confidence: 78%

“…Trust is vital for the adoption of new technologies (Kumari & Devi, 2022;Vinitha & Vasantha, 2017), including e-wallets (Do & Do, 2020;Latupeirissa et al, 2020;Senali et al, 2022;Yang et al, 2021), mobile payment systems (Lisana, 2021), mobile money applications (Hariguna et al, 2020), blockchain technology (Kumari & Devi, 2022), and mobile money systems (Al-Saedi et al, 2020;Lisana, 2021;Mew & Millan, 2021). As consumers will not use a payment system unless they can trust it, suppliers must take proactive measures to reduce consumer mistrust of electronic transactions.…”

Section: Trust (Tr)mentioning

confidence: 99%

“…Latupeirissa et al (2020) used ATT as mediating factor for PU, PEOU, and TR towards the intention to use e-wallets in Indonesia, and all hypotheses were accepted as statistically significant. Aside, ATT had a significant positive influence on BI to adopt a mobile payment (Lu & Lu, 2020;Patil et al, 2020), mobile wallet (Singh & Sinha, 2020), and e-wallet (Latupeirissa et al, 2020).…”

Section: Attitude (Att) -Mediatormentioning

confidence: 99%

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Go Cashless: A Proposed Conceptual Framework for e-Wallet Acceptance

Kamis¹,

Ismail²,

Rahman³

2022

IJARBSS

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Developments in digital finance help vulnerable communities access financial services, particularly in developing countries. Financial technology offers advancements to the financial industry and consumers that make their transactions less complex and more convenient. E-wallet is a great platform that will positively impact the economy and social fabric of the nation in pursuit of the government's aspirations of transforming into a cashless society, contactless payment, and digital economy. It was proven that Malaysia's emergence of financial technology has contributed to increasing improvement in Malaysia's technology productivity. In the context of the study, the level of consumer acceptance of e-wallets especially among the lower-income group in Malaysia is still low in contrast with the potential benefit of technology. If this issue persists, the country's aspiration to become a cashless nation by 2050 and to be a regional leader in the digital economy by 2025 is hard to be achieved. Since the literature examining the determinants of e-wallet acceptance among Malaysians is relatively scarce, therefore, this study aims to fill the gap without omitting the community. Thus, this study seeks to subsidize the pertinent past literature and establish a conceptual framework that determines e-wallet acceptance and further amplifies the methodology that will be used in this study. This framework is based on Technology Acceptance Model as underpinning theory and the past studies using systematic literature review with the timeline between 2017 and 2021. Findings of these activities reveal that various variables have been compiled as a component in the proposed framework which are perceived usefulness, perceived ease of use, security, trust, attitude as a mediator, and ewallet acceptance. This framework can serve as a theoretical basis for future research and practice.

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“…While studies such as Abdullah (2020), Malik andAnnuar (2021), andMohamad Anuar et al (2020) have concentrated on intention, and Teng and Khong (2021) have explored adoption, there is a notable dearth of research on acceptance. Beyond Malaysia's boundaries, similar gaps exist, with studies concentrated on intention in Vietnam (Do & Do, 2020;Phan et al, 2020;Tran Le Na & Hien, 2021), Indonesia (Latupeirissa et al, 2020;Yang et al, 2021), Cameroon (Wamba et al, 2021), and India (Soodan & Rana, 2020). Hence, this study endeavors to address the gap in acceptance, as it is perceived as a more dominant factor than intention, involving users' experiential interaction with the facility, even if used just once.…”

Section: Gaps In E-wallet Acceptancementioning

confidence: 95%

A Study of Literature and Practical Gaps in e-Wallet Acceptance: The Case of Malaysia

Kamis,

Ismail,

Abd Rahman

2023

IMBR

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The purpose of this article is to identify the existing research gaps in the literature and the practicality of e-wallet acceptance studies in Malaysia. A systematic literature review (SLR) of peer-reviewed journal articles was carried out by the researchers, based on two major databases, namely, Scopus and Web of Science. In total, 60 articles published from January 2017 to April 2021 were reviewed which revealed the research gaps. Several research gaps are identified in the literature and practicality. The article offers suggestions for future research, including how to prioritize understudied subjects and incorporate other points of view. As a result, this study offers new researchers to learn more about the rapidly growing acceptance of e-wallets. Future research can also address these gaps and enhance the level of acceptance for e-wallets globally for a sustainable future. By identifying the factors that influence people's decision to accept e-wallets, researchers can help companies design better services and marketing campaigns. This will require some practical and theoretical implications, primarily demonstrating some nourishment in realizing the cashless society vision.

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Antecedents of Intention to Use E-wallet: The Development of Acceptance Model with PLS-SEM Approach

Cited by 8 publications

References 0 publications

Factors Influencing the Intention to Use E-Wallet: An Extended Hedonic-Motivation System Adoption Model

Factors Influencing the Intention to Use E-Wallet: An Extended Hedonic-Motivation System Adoption Model

Go Cashless: A Proposed Conceptual Framework for e-Wallet Acceptance

A Study of Literature and Practical Gaps in e-Wallet Acceptance: The Case of Malaysia

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