2017
DOI: 10.5267/j.msl.2017.8.003
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Analyzing the barriers affecting the effective utilization of quality tools and techniques using Integrated ISM approach

Abstract: The aim of this study is to recognize and scrutinize the barriers affecting the utilization of quality tools and techniques (QT&T) in manufacturing organizations. For this purpose, twelve barriers affecting the execution of QT&T in manufacturing organizations have been identified from literature analysis and experts' opinion (academicians and industrial). Questionnaire-based survey has been utilized for the validation of identified barriers. Afterwards, an integrated model of QT&T has been developed by using i… Show more

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Cited by 3 publications
(1 citation statement)
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References 37 publications
(29 reference statements)
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“…[27] identified 12 barriers and used ISM as methodology to analyze interaction among these barriers to TQM implementation. [36] used ISM to analyze the barriers affecting the effective utilization of quality tools and techniques. [48] explored critical success factors in quality function deployment, [66] used ISM for integrating quality management in manufacturing and service counterparts, [62] used ISM for factors affecting the quality of construction engineering…”
Section: F Qualitymentioning
confidence: 99%
“…[27] identified 12 barriers and used ISM as methodology to analyze interaction among these barriers to TQM implementation. [36] used ISM to analyze the barriers affecting the effective utilization of quality tools and techniques. [48] explored critical success factors in quality function deployment, [66] used ISM for integrating quality management in manufacturing and service counterparts, [62] used ISM for factors affecting the quality of construction engineering…”
Section: F Qualitymentioning
confidence: 99%