Analyzing dynamic capability in teamwork

Abstract

Purpose This study aims to analyze the relationship between the intrinsic characteristics of the teams that perform specialized industrial services in multi-units and dynamic capability. Design/methodology/approach This study was developed from a survey conducted in 188 multi-unit industrial service providers and data were analyzed using the structural equation modeling technique of partial least squares. Findings The results indicate the two constructs act differently on dynamic capability. While the infrastructural construct influences the capability of knowledge absorption, generation and adaptation, the construct related to the willingness to share and integrate knowledge has a positive impact on the capability of knowledge generation and storage. Research limitations/implications This research is limited by the choice of only one industrial sector – in the case of this study, the service industry. Future studies will include other industries and a more diverse sample of firms. Originality/value This research analyzes the process of dynamic capability development in the context of multi-unit service provision. The context of multi-unit industrial service provision is peculiar when compared to other organizations. In the context, knowledge is absorbed, generated and adapted by individuals organized into teams that work in customer’s units. Service providers play a key role in the development of dynamic capabilities regarding knowledge storage, acting as knowledge repositories.

Working environment, team work, and diversity: perspectives and relationship to organizational satisfaction

“…A study by Aitken (2019) provided a programme fit for improving teamwork. Gonzalez and Melo (2019) showed that the intrinsic characteristics of teams act on a dynamic capability.…”

The Role of Dynamic Capabilities Based on Digital Literacy on The Performance of Marketing Innovations for Micro, Small and Medium Enterprises

“…Third, make adjustments or renewals, or replace resources and capabilities so that they can become a source of competitive advantage for the company. Fourth, utilize renewed resources and capabilities to formulate and implement strategies in order to gain new competitive advantages (Gonzalez & Melo, 2019). Technological innovation helps companies to build competitive advantages, more effective services and processes, new businesses, and so on (Rashidirad & Salimian, 2020).…”

“…Third, make adjustments or renewals, or replace resources and capabilities so that they can become a source of competitive advantage for the company. Fourth, utilize renewed resources and capabilities to formulate and implement strategies in order to gain new competitive advantages (Gonzalez & Melo, 2019).…”

Microfoundations of firm capabilities in the context of international business

“…Teams high in cohesion show higher levels of satisfaction, trust and attachment within group members, as it creates team spirit. Teamwork facilitates information flow and knowledge exchange, by building strong relationships among team members; thus, teamwork can increase knowledge sharing and learning (Tekleab et al, 2016), so firms can enhance their knowledge-based capabilities, such as absorptive capacity and innovation (Gonzalez and Melo, 2019;Hern andez, 2019). Thus, cohesive teams have the potential to boost firm performance (Ensley et al, 2002).…”

“…Since export departments are exposed to complicated and cross-functional export operations, employees can have excessive responsibilities (Gomez-Mejia, 1988;Navarro-García et al, 2016). Through teamwork, export department employees can effectively undertake their operations, since teamwork improves knowledge sharing, mutual understanding and collaboration not only in the team, but also throughout the organization (Li et al, 2013) that can enhance firm capabilities (Gonzalez and Melo, 2019;Wilden and Gudergan, 2017) and relatedly to export performance (Efrat et al, 2018).…”