Abstract:Bungus Bay Ferry Port is located in West Sumatra Province. Bungus Bay Ferry Port is a ferry port that has a very important role for the community, especially in the Mentawai Islands Regency. Because the Bungus Bay Ferry Port can improve the economy of the Mentawai Islands Regency in the transportation sector. Based on the results of observations in the field, there are several services that have not been carried out properly, so that service users feel less satisfied and comfortable while at the Bungus Bay Fer… Show more
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