Analysis of the operational performance of brazilian airport terminals: A multicriteria approach with De Borda-AHP integration

Rocha, P.; Barros, Alexandre Pinheiro de; Silva, Glauco Barbosa da; Costa, Helder Gomes

doi:10.1016/j.jairtraman.2015.11.003

Cited by 32 publications

(11 citation statements)

References 26 publications

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“…Finally, the dimensions basic facilities and airport ambience are representative of the passenger needs for being comfortable at the airport. The measurement items are similar to previous research (Bezerra and Gomes, 2015;Correia et al, 2008;Park and Jung, 2011;Rocha et al, 2016), and they are aligned with current industry practices (ACI, 2017; Kramer et al, 2013). Based on a comprehensive approach to the passenger experience, other aspects of the commercial facilities and services were added.…”

Section: Measurement Items and Questionnaire Developmentmentioning

confidence: 91%

Determinants of passenger loyalty in multi-airport regions: Implications for tourism destination

Bezerra

Gomes

2019

Tourism Management Perspectives

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This study examines the drivers of passenger loyalty to the airport in a multi-airport region.For this purpose, partial least squares-structural equation modelling (PLS-SEM) was used to analyse survey data. The findings highlight the role of customer segmentation to define marketing and operational strategies, which should be used to strengthen the loyalty to the airport as well as to contribute to the improvement of the tourism destination image. In addition, this research offers an integrative approach to analyse passenger perceptions and attitudes regarding the airport experience. This integrative approach can also help airport managers to design and implement more effective performance measurement systems, which could be used to transform the airport environment in a tourism experience.

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Section: Measurement Items and Questionnaire Developmentmentioning

confidence: 91%

Determinants of passenger loyalty in multi-airport regions: Implications for tourism destination

Bezerra

Gomes

2019

Tourism Management Perspectives

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“…Studies using the De Borda method in the aerospace sector, in risk assessment and operational safety at airports (Gonçalves & Correia, 2015), in service quality assessment provided at civil aviation airport terminals (Rocha et al, 2016), and in the analysis of disruptive innovations in startups (Gavião et al, 2016) are examples that validate its applicability.…”

Section: De Borda Methodsmentioning

confidence: 98%

The influence of factors on project management: a qualitative approach

Castro

Costa

Méxas

et al. 2021

Prod.

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Paper aims: This study describes a qualitative analysis methodology, proposing measurement of the degree of influence of factors acting in project management.Originality: A multidisciplinary approach explores a path not previously addressed by methodologies commonly associated with project management. Research method:The De Borda method was used on the results collected from a survey composed of two samples, and showed a strong correlation between them. Main findings:The results suggest the need to adapt certain project management practices in a given environment, in order to preventively guarantee the success of a project during its execution. The Interpersonal Skills, with Tools and Methods, and Top Management Support are the most influential in project deployment of specific samples.Implications for theory and practice: It covers part of the existing gap regarding the lack of knowledge on the intensity of the effects of active factors in project deployment. Researchers will be able to enhance said factors, understanding which factors determine, preventively, project success.

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“…To decide the winner, BORDA analysis determines certain points for each alternative. The winner was further decided based on the accumulation scores of each alternative [4]- [6].…”

Section: Bachelor Of Applied Studies In Software Engineeringmentioning

confidence: 99%

The Implementation of SAW and BORDA Method to Determine the Eligibility of Studentsâ€™ Final Project Topic

Meidelfi

Yulherniwati

Sukma

et al. 2021

JOIV : Int. J. Inform. Visualization

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The fourth-year students of Bachelor of Applied Studies (BAS) Software Engineering Technology Department of Information Technology (IT) Politeknik Negeri Padang (PNP) are required to work on the Final Project Proposal to the Coordinator, to deliver to the expertise group team to assess the eligibility of the topic. The expertise teams consist of the same skill family. The assessment criteria include originality, novelty, target and topic contribution, methodology, and similarity. Therefore, a system to support group decisions is highly needed to get eligibility for the topic. In a pandemic like today, indoor gatherings are severely restricted. The work from home policy also limits the movement of the team to gather together so that the expert team who would judge cannot conduct a meeting to determine the feasibility of the final project topic optimally. The existence of a subjective assessment of a particular topic requires discussion from the team. The simple Additive Weighting (SAW) method was used to rank the final project proposal, and BORDA method was used to Accumulate the assessment score of the expert team. The research revealed the recommendation on students’ final topics. Testing is done by testing the sensitivity of the criteria used in a decision maker's preference. The final result of this research is a recommendation of a final project that is feasible to be implemented by students and recommendation for sensitive assessment criteria. From the ten topics of the final project that were assessed, seven topics could be accepted. The sensitivity test results showed that the weight with criterion 1 and criterion 4 significantly affect the assessment results.

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Analysis of the operational performance of brazilian airport terminals: A multicriteria approach with De Borda-AHP integration

Cited by 32 publications

References 26 publications

Determinants of passenger loyalty in multi-airport regions: Implications for tourism destination

Determinants of passenger loyalty in multi-airport regions: Implications for tourism destination

The influence of factors on project management: a qualitative approach

The Implementation of SAW and BORDA Method to Determine the Eligibility of Studentsâ€™ Final Project Topic

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