Analysis of suffering at work in Family Health Support Centers

Abstract

Objective: Analyzing the work process in the Family Health Support Center. Method: An exploratory, descriptive case study using a qualitative approach. Focus groups were conducted with 20 workers of a Family Health Support Center, and the empirical material was subjected to content analysis technique and analyzed in light of Work Psychodynamics. Results: The category of suffering is presented herein as arising from the dialectical contradiction between actual work and prescribed work, from resistance to the Family Health Support Center's proposal and a lack of understanding of their role; due to an immediatist and curative culture of the users and the Family Health Strategy; of the profile, overload and identification with work. Conclusion: The dialectical contradiction between expectations from Family Health Strategy teams and the work in the Family Health Support Center compromises its execution and creates suffering for workers.

The quality of life of family health professionals: a systematic review and meta-synthesis

“…was conducted by only one researcher (9) , two studies by two researchers (12,17) , one study by five interviewers previously trained and accompanied by five authors (16) , and two studies did not indicate the number of evaluators in the process (14)(15) . Chart 2 shows further details about the eligible articles.…”

Family Health Support Center: suffering from the perspective of psychodynamics of work

“…In a previous article, were approached the first three meaning nuclei (9) , and in this article were focused the others.…”

Desempenho dos Núcleos Ampliados de Saúde da Família na avaliação do PMAQ-AB

“…The underutilization of matrix support in the technical--pedagogical perspective (11) and the lack of openness for knowledge exchange make it impossible to co-manage care (17) . Most cases are not discussed with the frequency and depth they should be, and are often "passed on" to the NASF-AB without the necessary co-responsibility of Family Health Teams in longitudinal follow-up (15,18) .…”

“…Co-management flexibility between the NASF-AB team and the FHT should be discussed and planned together. It can range from "a greater dedication to matrix activities in the form of a meeting to discuss cases" (4) , to the construction of a singular therapeutic project (4,11) , and to individual and shared care (17) . This possibility varies according to the health and care profile of each municipality (4) .…”