Analysis of Selected Characteristics of e-Consumer Behavior of Czechs During the First Wave of the COVID-19 Pandemic

Pollák, František; Markovıč, Peter; Konečný, Michal

doi:10.18690/978-961-286-442-2.53

Cited by 3 publications

(3 citation statements)

References 7 publications

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“…the legislator enshrines the definition of unsolicited performance in the Civil Code. 24 This is another recurring service provided to the consumer under a contract concluded by means of distance communication, where the consumer has not expressly requested such performance. The burden of proof has been imposed on the supplier by the legislature, who, unless he proves otherwise, has a legal irrebuttable presumption that the recurring performance is always deemed to be unsolicited.…”

Section: Consumer Protectionmentioning

confidence: 99%

E-commerce and its limits in the context of the consumer protection: the case of the Slovak Republic

Peráček

2022

TBJ

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The COVID-19 pandemic and lockdowns resulted in an unusual increase in electronic commerce not only in the conditions of the Slovak Republic. This fact also causes many unanswered questions in business practice, which bother entrepreneurs in ecommerce, especially in the context of consumer protection. The main goal of the article is to examine the current possibilities of electronic commerce in the conditions of the Slovak Republic and especially its limits in the context of consumer protection as a weaker part. Determining the goal of a scientific studye conceived in this way responds to the current practical problems in the business practice. Due to the nature of the researched topic, we have applied analysis, synthesis as well as comparison of legal regulations in the processing of this issue. However, in addition to the mentioned scientific methods of research, we also used scientific literature, case law and analogy of the law. In our scientific article, we strive for qualified answers to the needs of business practice. In conclusion, we critically point out the application problems we have identified and we proposed legislation.

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Section: Consumer Protectionmentioning

confidence: 99%

E-commerce and its limits in the context of the consumer protection: the case of the Slovak Republic

Peráček

2022

TBJ

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“…The authors state that based on this knowledge, companies subsequently determine the direction, goal and approach to innovation. In the context of unpredictable changes (e.g., the Covid-19 pandemic), not only customer behaviour changes (see Sagapova and Dušek, 2021;Dušek and Sagapova, 2022;Konečný, Kostiuk and Ruschak, 2022;Pollák et al, 2022;Pollák et al, 2021;Xiao et al, 2022;Wang et al, 2022;Skare and Riberio Soriano, 2022), but as Ashrafi et al (2019) also state, only such companies that are innovative and at the same time strategically oriented and managed have increased resistance to crisis phenomena and are looking for new ways to achieve permanent economic prosperity. The introduction of a mechanism for regular evaluation of the company's position will make it possible to identify potential problems in business activity already in the initial stages, which will allow the companies to develop and implement a set of innovative measures to solve problems and to neutralize them (Tyukhtenko et al, 2021;Phadermrod, Crowder and Wills, 2019).…”

Section: Entrepreneurship and Sustainability Issuesmentioning

confidence: 99%

Innovation of the production process of engineering companies in relation to business portfolio

Talíř¹,

Straková²

2023

JESI

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The paper is aimed at the innovation process in the context of the business portfolio of micro-enterprises. This type of companies is typical of and prevalent in the southern region of the Czech Republic, and the presented conclusions have general validity. A newly developed method of assessing the innovative technological potential of enterprises called "Business technology assessment system" (BTAS), with the contribution of "Criteria analysis of systems". The research answers the question, what economic efficiency can innovations in the production process bring to SMEs dealing with custom manufacturing in the engineering sector. Technological backwardness including corporate infrastructure was proven. Companies compensate for this shortcoming by an increased focus on satisfying customer needs and a high degree of flexibility and innovation in production. From the point of view of production processes, there is a high degree of interconnectedness between individual operations and sub-processes. The business portfolio of most of these companies is disproportionately broad, and this is reflected in the negative findings in terms of the disproportionate number of methods and technologies that these companies possess, but do not fully utilize. Such behaviour of the companies can be explained by the absence of active creation and updating of business strategy. The economic evaluation of the innovative process (BTAS) proved that the very implementation of innovations did not lead to a major increase in the profit margin. The situation was different when evaluating the benefits of the digitization process, which brought an increase in sales and corporate margins. A completely new finding has been demonstrated, i.e., if a company has unused equipment which brings opportunity costs as well, it is possible to create space for innovation by removing it, and at the same time the sale of equipment can be a significant financial contributor to innovation.

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“…The post-Covidian "weakening" has been proven to affect both individual business actors (Li et al, 2022) and the global economy as a whole (Gómez et al, 2021). The global economic recession has been caused, inter alia, by the slowdown and restriction of material flows due to the COVID-19 pandemic (Priya et al, 2021;Pollák et al, 2021). This implies that even more importance should be placed on the efficiency of individual processes for corporate practice.…”

Section: Introductionmentioning

confidence: 99%

Impact of digital procurement on economic resilience of enterprises during COVID-19

Chytilová,

Talíř,

Straková

et al. 2024

Journal of International Studies

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The main objective of this paper was to determine whether digital procurement positively affected the economic resilience of firms in the manufacturing industry during the COVID-19 pandemic. Hence, qualitative research was conducted in Czech industrial enterprises by means of a questionnaire survey in 2021. Based on the research question, 3 hypotheses were formed, which focused on the impact that investing in digital procurement had on the economic resilience of enterprises in selected industries. The parametric two sample one-factor ANOVA and Pearson's Chi-squared test were used to test the hypotheses. The findings rejected the association between investment in digital procurement and the economic performance of the firm during the pandemic. They also failed to confirm the association between digital purchasing and economic resilience of businesses during the pandemic. Another important result was also that digitization of purchasing did not have a greater impact on the economic resilience of firms in the manufacturing industry compared to firms in the construction and agriculture sectors. The research results can be practically implemented in determining the expected benefits of digitizing procurement. The research implications are limited by the fact that it only investigates companies from the manufacturing industry in the Czech Republic and focuses exclusively on the period of the COVID-19 pandemic.

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Analysis of Selected Characteristics of e-Consumer Behavior of Czechs During the First Wave of the COVID-19 Pandemic

Cited by 3 publications

References 7 publications

E-commerce and its limits in the context of the consumer protection: the case of the Slovak Republic

E-commerce and its limits in the context of the consumer protection: the case of the Slovak Republic

Innovation of the production process of engineering companies in relation to business portfolio

Impact of digital procurement on economic resilience of enterprises during COVID-19

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