Analysis of Operational Communication Through Structural Equation Modeling

Abstract

In this study a model was developed for analyzing communication on the shop floor using a Structural Equation Modeling with Partial Least Squares estimation (Partial Least Square, PLS). The model included as an exogenous variable (independent) Knowledge Management (KM), and four endogenous variables (dependent): Written Communication (WC), Oral Communication (OC), Man interaction with Information and Communication Technologies (M-ICT), and Operational Communication (OpC). The data for the exploratory study were collected in a land-based oil production region in the Northeast of Brazil. The data analysis was performed using the SmartPLS ® software. The structural model supported six of the nine hypotheses proposed, presenting statistical significance and predictive relevance. The evaluation of Pearson's determination coefficients (R 2) demonstrated a satisfactory degree of adjustment and adherence in explaining the variance of endogenous variables. The effect size (f 2) of the variance explained by the exogenous variable in the four endogenous variables was classified as "very strong", as shown: in WC f 2 = 0.802; OC f 2 = 0.825; M-ICT f 2 = 2,534; and OpC f 2 = 2.003. The model presented predictive validity, KM showed effect (q 2) classified as "very high" in the M-ICT and OpC. The effect (q 2) of KM on WC and OC presented predictive relevance between medium and high, with q 2 = 0.337 and q 2 = 0.267, respectively. The causal relationships between the observed variables and the percentage of participation of each indicator in its construct are contributions to the management of information about production.

A model to reduce insider cybersecurity threats in a South African telecommunications company

“…This probability sampling method based on simple random sampling techniques was recommended as all the members in the population had an equal opportunity of being selected (Taherdoost 2016). The Cohen statistical power analysis was utilised to determine the sample size of 100 (Drigo et al 2020). However, only 95 out of the 100 targeted respondents returned fully completed questionnaires.…”

“…The reliability and validity of this study's model was tested using SEM, as it has the capability of simultaneously testing the model and its validity (Drigo et al 2020). Furthermore, SEM is a confirmatory factor analysis which can be applied to test and estimate the casual or fundamental relationships using both underlying qualitative assumptions and statistical data.…”

Pruebas saber pro en los programas de administración de empresas en Colombia

“…It also impacts the participation of documents such as memorandums, contracts, regulations, letters, offices, etc. (Cassany,2003) It increases productivity, efficiency and management success (Drigo et al, 2020).…”

Comunicação Organizacional e Gestão do Conhecimento: interface entre áreas

“…A mecanicidade e a lineariedade desse processo comunicativo traz limitações ao paradigma informacional, sobretudo no que se refere ao caráter sistêmico de interrelações pessoais. Um estudo que ilustra essa percepção foi feito por Drigo et al (2020) no contexto de uma empresa do ramo petroquímico e atuante no Brasil. A pesquisa desenvolveu uma modelagem de equações estruturais para analisar a comunicação de nível operacional da empresa, considerando como variáveis a gestão do conhecimento (exógena e independente) e a comunicação escrita, a comunicação oral e a interação do homem com as TICs (dependentes).…”