Analysis of Information Technology Maturity Level Based At the Department of Informatics Engineering on Po and Ai Domains Using Cobit 4.1

Abstract

Technology for communication in business processes by companies or organizations, in the form of services, is increasingly felt the benefits that ultimately encourage the use of information technology, with a guarantee of good service management becoming a fundamental need. Nowadays the Informatics Engineering Department has utilized such information technology, therefore in the user information technology, there are still problems requiring a management model that can be used as a reference, in accordance with the company's strategy and objectives, and can be used to overcome the problems occurring in agencies. COBIT is a representative and comprehensive governance standard model for the entire IT process. Based on that, then this research will design an IT management model for the Merauke Informatics Engineering Department using the COBIT framework. The COBIT framework identifies IT processes in four main domains: Planning and Organization (PO), Acquisition and Implementation (AI) domains, Delivery and Support (DS), and Monitoring and Evaluate (ME). The PO domain includes strategies and tactics, aswell as attention to identifying the ways of IT in giving its best contribution to the achievement of business objectives. The AI domain includes the realization, implementation, and integration of IT strategies, into business processes. The DS domain deals with the delivery and support of the IT services. The ME domain includes supervision of all controls applied to each IT process. The results of this research indicate that the PO domain is at level 2 (repeatable but intuitive), and the AI domain is at level 1 (initial / Ad-hoc), so that Information Technology in the Informatics Engineering Department of Merauke is still below the expected level of maturity, at level 3 (Define).