Analysis of hospital performance measurement using performance prism method

Nuryadin, Rusmin; Mughni, Ahmad; Purba, Humiras Hardi; Afriyuddin,; Yuliani, Euis Nina Saparina

doi:10.1088/1757-899x/508/1/012103

Cited by 4 publications

(2 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…This measurement of Key Performance Indicators related to warehouse operational performance in the logistic industry also supports the results of some researches (Asih et al, 2020;Kucukaltan et al, 2016;Neri et al, 2021;Tokat et al, 2022). Whereas the use of measurement with the method of Performance Prism in some previous researches (Afifah et al, 2022;Goharshenasan et al, 2021;Nuryadin et al, 2019) is also in line with this research.…”

Section: Discussionsupporting

confidence: 89%

Performance Measurement Using Performance Prism Method: Empirical Evidence of a National Logistic Company in Indonesia

Yudhistira¹,

Ricardianto²,

Nofrisel³

et al. 2022

IJRCMS

View full text Add to dashboard Cite

The aim of this descriptive explorative research was to identify the performance aspects namely satisfaction, participation, tricks, procedures and competence of each stakeholder of the national logistic company named Dinamika Muda Mandiri in Jakarta, Indonesia. Some problems related to logistic were the indication of bottleneck in the warehouse performance process which led to high lead time as well as the absence of warehouse performance evaluation. This research was analyzed using the method of Performance Prism with the supporting method of Analytical Hierarchy Process and with measurable factors such as satisfaction and contribution of stakeholder, strategy, process, and capability. The conclusion of this research with the aid of Analytical Hierarchy Process method was that in general the company warehouse of Dinamika Muda Mandiri could do the job well in accordance with the wish of stakeholders, like management and investors, but it needed to be improved in the customer side. Performance Measurement using the method of Performance Prism was expected to be periodically reviewed in order that the performance variables and Key Performance Indicators could be aligned with the recent condition progress.

show abstract

Section: Discussionsupporting

confidence: 89%

Performance Measurement Using Performance Prism Method: Empirical Evidence of a National Logistic Company in Indonesia

Yudhistira¹,

Ricardianto²,

Nofrisel³

et al. 2022

IJRCMS

View full text Add to dashboard Cite

show abstract

“…Berdasarkan literatur, stakeholder pegawai dan pelanggan pada perspektif kapabilitas dan proses memiliki tingkat kepentingan tertinggi dalam kinerja jasa penyedia air baku (Puspitasari et al, 2012;Rahabistar et al, 2015). Sedangkan stakeholder inverstor pada perspektif kepuasan memiliki tingkat kepentingan tertinggi dalam kinerja jasa pelayanan kesehatan (Nuryadin et al, 2019).…”

Section: Usaha Jasaunclassified

Implementasi Metode Performance Prism Pada Berbagai Bidang: Kajian Literatur

Setiawan¹,

Hasbulah²

2021

JIES

View full text Add to dashboard Cite

ABSTRAK – Performance Prism telah diimplemetasikan pada berbagai bidang usaha, karena termasuk metode yang digunakan untuk mengukur kinerja perusahaan secara menyeluruh. Oleh karena itu, kajian literatur secara sistematis diperlukan, untuk memberi informasi kepada penelitian-penelitian selanjutnya mengenai implementasi Performance Prism yang telah dilakukan. Literatur yang diidentifikasi meliputi 36 jurnal nasional dan 4 jurnal internasional dari Indonesia, dengan rentang publikasi dari tahun 2011 hingga 2020. Implementasi Performance Prism yang ditemukan, didominasi pada Industri makanan, apparel, dan bahan konstruksi, serta jasa penyedia air baku dan pelayanan kesehatan. Selain itu, Performance Prism diimplemetasikan pula pada Lembaga pendidikan yaitu Sekolah Menengah Pertama dan Perguruan Tinggi. Implementasi Performance Prism dalam literatur yang ditemukan, diintegrasikan dengan 4 metode lain yang dominan yaitu Analytical Hierarchy Process (AHP), Objective Matrix (OMAX), Traffic Light System (TLS), serta Strengths, Weaknesses, Opportunities, & Threats (SWOT). Manfaat implementasi Performance Prism dari literatur yang ditemukan, terdiri dari pengukuran tingkat kepentingan perspektif stakeholder dan performance indicator, serta penentuan Key Performance Indicator dan pengukuran kinerja perusahaan.

show abstract