Analysis of Hospital Information Management System Using Human Organization Fit Model

Abstract

Background: Hospital is a health care institution that provides public services for patients. It needs computerized information technology, for example, a hospital information management system.Aims: This study was aimed at analyzing the implementation of hospital management information system using the human organization fit model at the Outpatient Department of Sabang General Hospital.Methods: This study was conducted from March-June 2020 using a cross sectional design. The study’s population was the hospital managers, administration staff and health workers at the hospital. The study’s sample size was 106 respondents selected using a purposive sampling. This study used a quantitative design in which the data analysis was done using a spearman correlation test with P-value of =<0.05. The independent variables were the quality of system, quality of information, and quality of care. While the dependent variables included system user, user satisfaction and organization. The data were collected through questionnaire distributed to the respondents.Results: The quality of system did not have a relationship with the system user (P=0.585), user satisfaction (P=0.541), and organization (P=0.256). The quality of information had a relationship with the system user(P=0.004) and user satisfaction (P=0.000), but it did not have a relationship with organization (P=0.132). The quality of care had a relationship with the system user(P=0.000), user satisfaction (P=0.000) and organization (P=0.000).Conclusion: The Sabang General Hospital, Aceh, needs to improve the hospital management information system with the HOT-fit model, especially the quality of system. They can conduct training for users and provide applicable and attractive manuals.Keywords: hospital, information management system, quality of care, quality of information, quality of system.

Model HOT FIT dalam Manajemen Sistem Informasi

“…dan diberi nama Human Organization Technology (HOT) Fit Model [3]. Metode ini gabungan dari model kesuksesan informasi dari DeLone dan McLean [5] dan IT Organization Fit Model dari Morton [6]. Model ini menyediakan keseluruhan aspek dari sistem informasi.…”

Analisis Evaluasi Sistem Informasi P-Care dengan Metode Hot-Fit Model pada Puskesmas di Indonesia : Literature Review

“…Selain itu, kualitas informasi memiliki hubungan dengan kepuasan pengguna serta sistem pengguna, dan tidak memiliki hubungan dengan organisasi. Terakhir, kualitas perawatan memiliki hubungan dengan kepuasan pengguna, sistem pengguna serta organisasi (5).…”

“…Selain itu, rumah sakit perlu menyediakan infrastruktur untuk pengoperasian sistem manajemen informasi rumah sakit. Oleh karena itu, hal ini juga membutuhkan dukungan dari pembuat kebijakan (5).…”

“…Oleh karena itu, validitas temuan antar variabel tergantung pada subjektivitas responden dalam mengisi kuesioner (5).…”

Factors of Increasing Intention to Use Information Systems

“…The development of the times and the current era of digitalization forces a situation to accept a technology-based management information system as a source of accurate information for the smooth operation of an organization (Calderon-Monge & Ribeiro-Soriano, 2023), The hospital is no exception as an organization that serves health, a technology-based management information system is implemented to support quality service for patients (Mohammadpour et al, 2021), but various obstacles experienced by hospital management in influencing the intention of its health workers to use the hospital management information system (Ljubicic et al, 2020), the training factor is one of the determinants of the intention of users of hospital information systems (Febrita et al, 2021), utility determines individual interest in using a hospital management information system (Gani et al, 2023), as well as the main driving force in increasing interest in using management information systems is work motivation (Kuo et al, 2018), and intention to use based on aspects of subjective norms and objective norms (Chaveesuk et al, 2022).…”