2020
DOI: 10.1016/j.heliyon.2020.e04430
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Analysis of factors affecting project communications with a hybrid DEMATEL-ISM approach (A case study in Iran)

Abstract: One of the main factors in the success of projects is communications management and proper and timely distribution of information among all internal and external project stakeholders. Despite of emphasizing on the importance of project communications in the literature, there are few studies identifying factors influencing project communications. This research aims to address this shortcoming by identifying and determining sequences and relationships factors affecting project communications and their clustering… Show more

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Cited by 67 publications
(43 citation statements)
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References 117 publications
(280 reference statements)
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“…Some other researchers have also extended it further by using any multi-criteria decision-making tool Viz. Fuzzy AHP [ 73 ], ISM-FMICMAC-AHP-VIKOR [ 74 ], BWM [ 75 ], DEMATEL [ 76 ] etc. Ganguly and Das [ 73 ] have used ISM to examine the interaction between the barriers to stone crushing operations and Fuzzy AHP to further rank these barriers.…”
Section: Objective and Methodologymentioning
confidence: 99%
See 1 more Smart Citation
“…Some other researchers have also extended it further by using any multi-criteria decision-making tool Viz. Fuzzy AHP [ 73 ], ISM-FMICMAC-AHP-VIKOR [ 74 ], BWM [ 75 ], DEMATEL [ 76 ] etc. Ganguly and Das [ 73 ] have used ISM to examine the interaction between the barriers to stone crushing operations and Fuzzy AHP to further rank these barriers.…”
Section: Objective and Methodologymentioning
confidence: 99%
“…The structural relationship among these six categories of financial ratios was examined using ISM and MICMAC analysis whereas their ranking was done using BWM method. Shakeri and Khalilzadeh [ 76 ] used ISM to prioritize the factors affecting project communications and used DEMATEL to obtain the priority and magnitude of quantified relationships among these factors. There are plenty of such examples where the ISM method has been used in sync with some other quantitative and qualitative approaches.…”
Section: Objective and Methodologymentioning
confidence: 99%
“…The use of the integrated interpretive structural modelling (ISM) and cross-impact matrix multiplication applied to classification (MICMAC) techniques by researchers in the area of construction has been gaining ground in recent years. Quite a number of researchers in the field of construction [26,[46][47][48][49][50][51][52][53][54] have used the interpretive structural modelling (ISM) and cross-impact matrix multiplication applied to classification (MICMAC) techniques to examine the hierarchical structure between the impediments to a given system or process. Also, the techniques have been used to transform the impediments into clearly visible, easy to understand and quickly interpretable models, based on direct and indirect relationships among the impediments of a system.…”
Section: Methodsmentioning
confidence: 99%
“…In MCDM problems, DEMATEL aids in obtaining the direct and indirect influences amongst the criteria using the group knowledge [71]. ISM and DEMATEL are complementing and powerful structural modeling techniques and deemed superior to other interpretive and decision modeling techniques [72], [73]. Integrated ISM-DEMATEL has been successfully utilized in various contexts and in various fields to deal with decision-making problems [72], [74]- [76].…”
Section: B Existing Models/framework Using Interpretive Structural Momentioning
confidence: 99%