Analysis of difficulties in the application of FMEA in industries of the industrial pole of Manaus, Brazil

Abstract

Organizations of all types and sizes have focused almost entirely on meeting their customers' needs through quality products. Tools capable of detecting and resolving failures are increasingly used to guide production processes. In this sense, this study aimed to analyze the difficulties of operationalization of FMEA in four industries that operate in the industrial pole of Manaus. The method consisted of collecting data through semi-structured interviews with professionals responsible for executing these organizations' tools, organized and analyzed with semantic and content analysis techniques. The results showed that the tool is operationalized in five major stages. The difficulties encountered are due to human nature, such as difficulty working as a team and its members' commitment, and methodological, such as handling control and analysis forms periodic updating of data and information. The conclusion presented is that the tool's complexity can be reduced if digital and electronic mechanisms are used in its operation.