“…As other studies have noted, if retailers collaborate with a few strong suppliers, this can lead to a lack of objectivity and overall dilution of quality in the CM process (Dewsnap & Hart, 2004;Gruen & Shah, 2000). In this regard, Desrochers et al (2003) have stated that the primary concern in such arrangements is that strong suppliers (so-called 'category captains') can control outcomes in particular categories, receive preferential treatment, and exclude competitors from having input. According to these authors, suppliers with dominating roles in CM collaboration can disadvantage competitors through advance knowledge of the pricing, merchandising, and promotional strategies of competitors-and by working to gain an advantage for their own products.…”