“…The organizational change literature identifies two major types of change that a company may decide to implement: radical changes, also known as second-order, revolutionary, transformational, strategic, episodic, discontinuous, and total system changes; and incremental changes, also known as first-order, evolutionary, transactional, operational, continuous flow, continuous, and local option changes (Fuentes-Henríquez & Del Sol, 2012;Dominguez et al, 2015;Bai et al, 2016). In a general way, discontinuous, or second-order change, transforms fundamental properties or states of the system and continuous, or first-order change, occurs within a stable system that itself remains unchanged (Meyer et al, 1990).…”