“…In 2011, provisional figures (Ghana Budget, ) showed a decline in the activities of hotels and restaurants from 6% in 2010 to 3.6% in 2011, which may be partly due to the repeal in tax exemptions for the hospitality industry. The banking industry has grown rapidly in the past decade and constitutes about 70% of the financial services sector (Bawumia, Owusu‐Danso, & McIntyre, ; Opoku, Atuobi‐Yiadom, Chong, & Abratt, ; Owusu‐Frimpong, Omar, & Mmieh, ). As of the end of 2008, there were 28 banks with over 600 branches operating in Ghana (Opoku et al, ).…”