An investigation of the training needs on emotional intelligence of academic librarians

Khan, Asad; Masrek, Mohamad Noorman

doi:10.1108/lr-04-2015-0040

Cited by 10 publications

(7 citation statements)

References 44 publications

(53 reference statements)

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“…The transition from old roles such as custodian of books into emerging new roles such as information manager and more recently knowledge manager, LIS professionals require training to acquire competence to make up for the deficiencies (Khan et al , 2015). There is a dire need to create a link between existing internal expertise of academic librarians and targeted events to provide training to them to support scholarly communication initiatives and these events will enhance the competence of librarians in handling such activities (Rodriguez, 2015).…”

Section: Conclusion and Recommendationsmentioning

confidence: 99%

Current and required competencies of university librarians in Pakistan

Farooq

Ullah²,

Iqbal

et al. 2016

Library Management

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Purpose The purpose of this paper is twofold: to find out the perception of university librarians about the current and required competencies and to identify the current rank and to point out the benchmark for competencies of library professionals at public universities in Pakistan. Design/methodology/approach Quantitative research design is used for the conduct of the current study. A structured questionnaire was used to collect data. The Special Libraries Association instrument “Competencies for Information Professionals of the 21st Century” was used to design the questionnaire. A paired sample t-test is used to establish whether there is any noteworthy distinction between the current and required levels of skills. Inferential statistic was also used and independent sample t-test and ANOVA was used to identify the difference in perception on the basis of different demographic variables. Findings There is a significant gap between the perceptions of university librarians about their present skills and required skills. The present level of skills is lower than the desired level of competence. There is no significant relationship between the length of job (i.e. experience), grade and skills of academic librarians. But in the case of gender, male have a higher score on the current level of competencies while female have a higher score on the required level of skills. Originality/value The findings of this study are helpful for universities in the recruitment, management and training of their librarians on the basis of required skills. Furthermore, it will be useful for librarians in their career planning and continuing education and library schools to revise their curriculum in accordance with needs.

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Section: Conclusion and Recommendationsmentioning

confidence: 99%

Current and required competencies of university librarians in Pakistan

Farooq

Ullah²,

Iqbal

et al. 2016

Library Management

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“…The value of EI has been discussed within the library world (Eidson, 2000;Martin, 2016;Matteson, 2014;Sweetman, 2016;Wheeler, 2016), with acknowledgement given to the EI framework initially identified by Goleman (1998). Within the arena of academic libraries, for example, Khan et al (2015) consider EI an essential component in hiring and training academic librarians. EI is important at all levels of an academic library's organization, and mindfulness plays an integral role in developing EI (Klare et al, 2014).…”

Section: Emotional Intelligence a Relationship Exists Between Mindfulness And Emotional Intelligence (Ei) A Classic Definition Of Ei Frammentioning

confidence: 99%

Humanistic perspectives in virtual reference

Prieto

2017

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Purpose Virtual reference is a part of the services offered at academic and other types of libraries. This paper discusses humanistic perspectives that merit consideration in the provision of virtual reference (VR), including mindfulness, authenticity, emotional intelligence (EI) and counseling. This study aims to make these perspectives become a part of the language and practice of virtual reference through this discussion. Design/methodology/approach The paper establishes a framework for the VR perspectives it discusses by examining relevant literature for background information and practical applications. Findings VR has the potential to benefit from the interrelated humanistic perspectives of mindfulness, authenticity, EI and counseling. It is through the counseling perspective that mindfulness, authenticity and EI are embodied to offer a more transformational and less transactional experience for both librarians and users. Research limitations/implications While the paper provides examples of language used by the author to illustrate the counseling perspective, a future study, whereby virtual reference transcripts are formally analyzed, may be beneficial to determine other expressions of counseling and its related perspectives of mindfulness, authenticity and EI. Practical implications This paper provides a resource especially helpful to individuals new to VR or who seek opportunities for growth in providing VR. Originality/value In addition to taking a multifaceted view of VR through the humanistic perspectives presented, this paper also offers a multidisciplinary approach in its discussion, drawing from areas such as business and medicine.

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“…EI also enables individuals to tackle numerous daily demands or environmental pressures (Baron, 1997), to establish successful intimate interactions with others and to do social activities. Accordingly, EI builds a considerable structure in organizations for the optimal development of their performance (Khan et al, 2015;Lehner, 2020).…”

Section: Introductionmentioning

confidence: 99%

Productivity story of Iranian librarians: assessing the impact of knowledge management and emotional intelligence

Sarhadi

Kakhki

Behzadi

2021

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Purpose This study aims to assess the effect of knowledge management (KM) development and emotional intelligence (EI) on the productivity of librarians regarding the mediating role of job motivation (JM) and job feedback (JF). Design/methodology/approach This study was carried out in two phases. First, the variables affecting the productivity of librarians were identified and selected through an explorative study and by surveying their opinions. Then, the theoretically designed model was administered to 312 librarians at Iranian public libraries. A questionnaire was used to collect data, and the structural equation modelling technique was used to analyse data. Findings The results of this study showed that KM and EI, mediated by JM and JF, had a positive and significant effect on developing the librarians’ productivity. The results also revealed that JF had a positive effect on JM and that JF was more effective on productivity than JM. This study marginally proved the direct effect of KM and EI on productivity where KM was more effective than EI on productivity. Knowing the effects of organizational and individual factors on the higher productivity of librarians in public libraries will help library managers make more efficient use of those factors in developing the capabilities of librarians and enhancing productivity. Originality/value This study is one of the few studies of its kind that facilitates the perception of the concept of productivity in public libraries and also the assessment of the effects of organizational and individual factors on the librarians’ productivity.

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An investigation of the training needs on emotional intelligence of academic librarians

Cited by 10 publications

References 44 publications

Current and required competencies of university librarians in Pakistan

Current and required competencies of university librarians in Pakistan

Humanistic perspectives in virtual reference

Productivity story of Iranian librarians: assessing the impact of knowledge management and emotional intelligence

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