An Investigation of Students, Parents and Teachers’ Satisfaction in Science High Schools in Konya Province in Terms of Some Variabilities

Abstract

Education is the most decisive factor in the success of people in life and work. Today expectations in education have changed. Increases in education levels and facility of ways to access information have differentiated our level of social consciousness. Educational expectations of parents and teachers have also changed. There is now a mass who feign reluctance more and have a higher expectation from the school. Teachers’ expectations of students are also increasing. Researches examining the effects of school variables on student achievement have increased in recent years. Many studies indicate that schools with desirable characteristics have positive effects on student achievement. There are a large number of components that make the school environment come to life. Classroom sizes at schools, school culture, teaching methods used by teachers and professional qualifications are some of them. These components affect the satisfaction levels of teachers and parents working in schools. The aim of this research is to examine the satisfaction of teachers, students and students’ parents in Meram Science High School, Selçuklu Science High School and Karatay Science High School in terms of some variables in Konya province. Satisfaction scale was developed by researchers. Conducting a literatüre survey,the researchers have found that there were 46 questions and 3 open ended questions for the Student Satisfaction Scale, 45 questions in 3 sections including 5 demographic questions, 37 questionnaires and 3 open ended questions for the Parent Satisfaction Scale; For the Teacher Satisfaction Scale, 3 demographic questions, 43 scale questionnaires and 5 open-ended questions,the scales were finalized with 51 questions in 3 sections. When the answers given by the students are examined, the school satisfaction ratings were determined as undecided. When the answers given by the parents were examined, the school satisfaction level was partially determined as agreeing. When the answers given by the teachers were examined, the school satisfaction level was determined as strongly agreeing.

Pengaruh Kualitas Layanan Pendidikan, Budaya Sekolah, Citra Sekolah Terhadap Kepuasan Orang Tua

“…Aspek lain yang berpengaruh dalam membentuk kepuasan orang tua adalah citra sekolah. Penelitian (Sulak et al, 2018;Xanthavanij & Eamoraphan, 2019) menyatakan bahwa kepuasaan orang tua terhadap sekolah terdiri dari beberapa aspek yang meliputi fasilitas sekolah, bahan pembelajaran, keamanan, rasio guru dan siswa, kualitas guru, proses pembelajaran, dan output hasil belajar. Sehingga banyak aspek dan variabel yang mempengaruhi bagaimana persepsi orang tua kepada sekolah dapat terbentuk.…”