An Innovative Reflection Based on Critically Applying UX Design Principles

Abstract

Over the past few years, the internet and omni-channel domains have created a new economy that is growing rapidly and shifting the way in which businesses operate due to the influence of technological advancements and innovations. Now customers are embracing technology more than ever, user experience is becoming a crucial factor of the customer journey and remaining competitive in any industry is becoming increasingly difficult due to this. These changes have forced many businesses to rethink their presence, whether this is physically or digitally. In order to gain an understanding of how this should be approached, this paper focuses on demonstrating a critical understanding of innovation theories and concepts, which are utilised to enhance value for business. As well as this, web-based technologies and User Experience (UX) principles will be outlined and applied in order to create an online presence for a prototype supermarket, which will be then be reflected upon against PESTLE factors. From this, an innovative strategy will be formulated and evaluated for a new technology-based product/venture.

Tools and resources used to support implementation of workplace healthy food and drink policies: A scoping review of grey literature

“…Engaging a communications creator 19 and drawing on studies and guidelines on communications and design 61 may mitigate problematic information delivery. Additionally, for digital tools, collaboration with a user experience designer is key to achieve user‐centred design 62 . It is unknown how many of the included tools were developed with designers or user‐tested.…”

“…Additionally, for digital tools, collaboration with a user experience designer is key to achieve user-centred design. 62 It is unknown how many of the included tools were developed with designers or user-tested. However, our results suggest intended audiences, such as food providers with little nutrition knowledge, may find them complex, which could diminish policy implementation potential.…”

Software Design and Development of an Appointment Booking System: A Design Study

“…When developing software in an organisational context, it is crucial to take into consideration the user and their experience. Firstly, user experience (i.e., Functionality; Usability; Efficiency) is crucial in gaining feedback on the systems from a user perspective [20,21]. For example, this allows developers to reflect upon system feedback and incorporate new iterations in the program to make it more usable, functional and efficient for the userthus, professional issues generally arise in the Testing stage of the software development life cycle, particularly in the Agile methodology [1].…”

Developing a Functional User Interface for VR Simulations within Agricultural Equipment Contexts

“…It also gives users a sense of control over the app [16] and makes it easier for them to interact with it. Studies have shown that a quality and intuitive menu can significantly improve a product's overall friendliness and usability and can be a critical factor in achieving success in the marketplace (Merritt and Zhao, 2021).…”