An examination of the factors affecting the adoption of E‐training in the Nigerian civil service sector

Bello, Zainab; Bhatti, Muhammad Awais; Pangil, Faizuniah

doi:10.1002/joe.21788

Cited by 3 publications

(4 citation statements)

References 41 publications

(65 reference statements)

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“…Furthermore, the current research confirms that perceived organizational support plays a significant determinant role in the perceived ease of using virtual classrooms in the Jordanian context. This empirical evidence is consistent with several previous studies conducted in various contexts (Esen and Özba g, 2014;Zainab et al, 2017), particularly in the e-learning context (Cheng, 2012;Chou et al, 2010;Alqahtani and Rajkhan, 2020;Patricia, 2020).…”

Section: Discussionsupporting

confidence: 92%

“…Many previous studies have examined the relationship between organizational support and perceived ease of use in different industries (Esen and Özbağ, 2014; Zainab et al , 2017). In terms of e-learning literature, a positive relationship has been found between organizational support and perceived ease of use (Cheng, 2012; Chou et al , 2010).…”

Section: Research Model and Hypothesesmentioning

confidence: 99%

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Determinants of virtual classroom adoption in Jordan: the case of princess Sumaya university for technology

Alrousan

Al-Madadha

Khasawneh

et al. 2021

ITSE

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Purpose The purpose of this study is to investigate the factors that affect students’ behavioral intentions to use virtual classrooms at Princess Sumaya University for Technology (PSUT) in Jordan. Design/methodology/approach A quantitative research approach was adopted, an online survey method was used and the data were collected among students at PSUT in Jordan. A total of 511 responses were usable for analysis. A structural equation modeling partial least squares technique was used to examine the hypothesized model. Findings The findings reveal that the proposed factors have direct and indirect relationships with behavioral intentions to use virtual classrooms. They show that students’ satisfaction has a direct influence on behavioral intention, while other variables such as instructor characteristics, virtual classroom quality, perceived self-efficacy, perceived organizational support, perceived ease of use and perceived usefulness have an indirect effect on behavioral intentions to use virtual classrooms. Research limitations/implications The study was conducted at PSUT in Jordan, which could limit the generalizability of the findings. Furthermore, the present study measured students’ behavioral intentions to use virtual classrooms and future research should consider the actual use of virtual classrooms. Practical implications The findings of this study offer significant and useful information to policymakers, instructors, developers and students regarding the use of virtual classrooms in universities. Based on students’ needs and readiness, the findings identify which factors to consider when developing an e-learning system to enhance learning and teaching performance. Originality/value This study extends existing knowledge by developing a conceptual model to identify the key factors of virtual classroom adoption in higher education institutions in Arab countries. This study contributes to the literature in the context of e-learning by validating an extended technology acceptance model from an Arab countries perspective and considering the differences in culture, learning style and physical environment compared to developed countries.

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Section: Discussionsupporting

confidence: 92%

Section: Research Model and Hypothesesmentioning

confidence: 99%

Determinants of virtual classroom adoption in Jordan: the case of princess Sumaya university for technology

Alrousan

Al-Madadha

Khasawneh

et al. 2021

ITSE

View full text Add to dashboard Cite

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“…Furthermore, the current research confirms that perceived organizational support has played an important influence on the perceived ease of remote working in Jordan. These empirical findings were consistent with earlier research done in a variety of contexts (Esen & Özbağ , 2014;Zainab et al, 2017). To the best of our knowledge, however, only a few studies have looked at such correlations in the managerial setting.…”

Section: Discussionsupporting

confidence: 91%

Adoption of Telecommuting in the Banking Industry: A Technology Acceptance Model Approach

Al-Madadha

Khasawneh

Haddid

et al. 2022

IJIKM

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Aim/Purpose: Currently, the world faces unprecedented challenges due to COVID-19, particularly concerning individuals’ health and livelihood and organizations and industrial performance. Indeed, the pandemic has caused rapid intensifying socio-economic effects. For instance, organizations are shifting from traditional working patterns toward telecommuting. By adopting remote working, organizations might mitigate the impact of COVID-19 on their workforce, explicitly concerning their safety, wellbeing, mobility, work-life balance, and self-efficiency. From this perceptive, this study examines the factors that influence employees’ behavioral intention to adopt telecommuting in the banking industry. Background: The study’s relevance stems from the fact that telecommuting and its benefits have been assumed rather than demonstrated in the banking sector. However, the pandemic has driven the implementation of remote working, thereby revealing possible advantages of working from home in the banking industry. The study investigated the effect of COVID-19 in driving organizations to shift from traditional working patterns toward telecommuting. Thereby, the study investigates the banking sector employees’ behavioral intention to adopt telecommuting. Methodology: The study employed a survey-based questionnaire, which entails gathering data from employees of twelve banks in Jordan, as the banking sector in Jordan was the first to transform from traditional working to telecommuting. The sample for this research was 675 respondents; convenience sampling was employed as a sampling technique. Subsequently, the data were analyzed with the partial least square structural equation modeling (PLS-SEM) to statistically test the research model. Contribution: Firstly, this study provides a deep examination and understanding of facilitators of telecommuting in a single comprehensive model. Secondly, the study pro-vides a deeper insight into the factors affecting behavioral intention towards telecommuting from the employees’ perspective in the banking sector. Finally, this study is the first to examine telecommuting in the emerging market of Jordan. Thereby, this study provides critical recommendations for managers to facilitate the implementation of telecommuting. Findings: Using the Technology Acceptance Model (TAM), this study highlights significant relationships between telecommuting systems, quality, organizational support, and the perceived usefulness and ease of use in telecommuting. Employees who perceive telecommuting systems to be easy and receive supervision and training for using these systems are likely to adopt this work scheme. The results present critical theoretical and managerial implications regarding employees’ behavioral intentions toward telecommuting. Recommendations for Practitioners: This study suggests the importance of work-life balance for employees when telecommuting. Working from home while managing household duties can create complications for employees, particularly parents. Therefore, flexibility in terms of working hours is needed to increase employees’ acceptance of telecommuting as they will have more control over their life. These increase employees’ perceived self-efficacy with telecommuting, which smooths the transition toward remote working in the future. In addition, training will allow employees to solve technical issues that can arise from using online systems. Recommendation for Researchers: This study focused on the context of the banking sector. The sensitivity of data and transactions in this sector may influence employers’ and employees’ willingness to work remotely. In addition, the job descriptions of employees in banks moderate specific factors outlined in this model, including work-life balance. For instance, executive managers may have a higher overload in banks in contrast to front-line employees. Thus, future studies should explore different contexts, including manufacturing and consultation, to understand the industry’s effect on remote working. Similarly, future research should concentrate on the influence of job descriptions on employees’ intentions toward telecommuting. Impact on Society: The COVID-19 pandemic created a sudden shift towards telecommuting, which made employees struggle to adopt new work schemes. Therefore, managers had to provide training for their employees to be well prepared and increase their acceptance of telecommuting. Furthermore, telecommuting has a positive effect on work-life balance, it provides employees with the flexibility to organize their daily schedule into more activities. Along the same line, the study highlighted the correlation between work-life balance and telecommuting. Such a relationship provides further evidence for the need to understand employees’ lifestyles in facilitating the adoption of telecommuting. Moreover, the study extends the stream of literature by outlining critical factors affecting employees’ acceptance of telecommuting. Future Research: Future studies should explore different contexts, including manufacturing and consultation, to understand the industry’s effect on remote working. Similarly, future research should concentrate on the influence of job descriptions on employees’ intentions toward telecommuting. Furthermore, the research team conducted the study by surveying 12 banks. Future research recommends surveying the whole banking industry to add more validation to the model.

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“…It also provides easy access and flexible materials and can support the learning process well (Belaya, 2018). E-training can also improve performance (Alkali & Mansor, 2017;Garg & Sharma, 2020;Kamal et al, 2016;Zainab et al, 2017). However, on the other hand, e-training has some weaknesses in that it leads to limitations in communication, lack of motivation, frustration due to login problems and the system not working, and an additional workload (Dhull & Sakshi, 2017;Hussein et al, 2020;Lemay et al, 2021), technical problems with internet access due to poor connection (Baczek et al, 2021;Gumede & Badriparsad, 2021;Hussein et al, 2020), and the participants' lack of digital skills (Baczek et al, 2021;Dhull & Sakshi, 2017).…”

Section: Introductionmentioning

confidence: 99%

A Combination of Context Input Process Product and Kirkpatrick Evaluation Model to Determine the Effectiveness of E-Training for Principals during COVID-19 Pandemic

Dwikurnaningsih¹,

Waruwu²,

Widi³

2022

EUROPEAN J ED RES

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<p style="text-align: justify;">COVID-19 pandemic forces training for principals to be conducted online. This study aims to evaluate the context, input, process, response, study, behavior, and outcome to determine the effectiveness and make recommendations for training. The approach used in this study was a mixed method with a concurrent embedded design and a qualitative method as the main method. The subjects of this study were the principals, committees, and instructors. Data were collected through interviews, observations, and questionnaires and analyzed using Miles and Huberman's model, descriptive analysis, and a t-test. The results show that e-training is effective in context, input, and process. Response, learning, and attitude assessments prove that knowledge, skills, and attitude have improved. Participants will be able to implement the experience gained and impact school quality improvement. This study contributes to the combination of the two evaluation models proven to produce a complete result. The study for the e-training recommends needed assessment before the training, the activity before the training to acquire the skills in using the learning management system, and the monitoring and evaluation after the training.</p>

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An examination of the factors affecting the adoption of E‐training in the Nigerian civil service sector

Cited by 3 publications

References 41 publications

Determinants of virtual classroom adoption in Jordan: the case of princess Sumaya university for technology

Determinants of virtual classroom adoption in Jordan: the case of princess Sumaya university for technology

Adoption of Telecommuting in the Banking Industry: A Technology Acceptance Model Approach

A Combination of Context Input Process Product and Kirkpatrick Evaluation Model to Determine the Effectiveness of E-Training for Principals during COVID-19 Pandemic

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