An Empirical Study on Factors Influencing Consumers' Initial Trust in Wearable Commerce

Gu, Zhimin; Wei, June; Xu, Fei

doi:10.1080/08874417.2015.11645804

Cited by 69 publications

(79 citation statements)

References 27 publications

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“…Gao et al [17] as well as Wu et al [63] were able to confirm the importance of social influence on the acceptance of wearable fitness devices. Furthermore, past studies have integrated barriers against using wearable technologies, such as lack of trust [23], performance risks [68] as well as security and privacy concerns [e.g. 36] into their research models.…”

Section: Fitness Trackers and Technology Acceptancementioning

confidence: 99%

“…36] into their research models. Privacy issues are of particular importance, as their impact on the intention to use is twofold: For one thing, they directly affect the consumer's intention to use a given technology [13,48], and for another, they have a negative impact on the mediating factor of trust [23], which consequently dampens the intention to use. Due to the special characteristics of FTs, an integration of privacy constructs into traditional acceptance models is crucial, as this essential barrier is not well understood in the field of wearable technology [28].…”

Section: Fitness Trackers and Technology Acceptancementioning

confidence: 99%

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Tracking Fitness or Sickness - Combining Technology Acceptance and Privacy Research to Investigate the Actual Adoption of Fitness Trackers

Reith¹,

Buck²,

Lis³

et al. 2020

Proceedings of the Annual Hawaii International Conference on System Sciences

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Personal data is often collected, processed and utilized without the knowledge of the information system's user. With regard to the enormous value of personalized data for companies as well as consumers' tendency to unreflectively disclose their data, privacy concerns have been an essential topic for researchers since the mid-1990s. However, established research models of wearable IS-technologies are inadequate to comprehensively investigate the issue of privacy and its effects on acceptance variables. Therefore, the following study aims to empirically validate a research model which considers privacy concerns as a central construct in predicting the actual usage of fitness trackers. The results of our investigation underline the vital role of privacy concerns for the acceptance of fitness trackers and imply that the current providers' advertising is insufficient in meeting the consumers' needs.

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Section: Fitness Trackers and Technology Acceptancementioning

confidence: 99%

Section: Fitness Trackers and Technology Acceptancementioning

confidence: 99%

Tracking Fitness or Sickness - Combining Technology Acceptance and Privacy Research to Investigate the Actual Adoption of Fitness Trackers

Reith¹,

Buck²,

Lis³

et al. 2020

Proceedings of the Annual Hawaii International Conference on System Sciences

View full text Add to dashboard Cite

show abstract

“…Extant studies have implied that users' trust may not only be affected by perception-based factors (such as effort expectancy, personal traits or trust propensity), but also by transferencebased factors (such as structural assurance, offline trust and online trust) (Giovannini et al 2015;Gu & Xu, 2015;Zhou, 2014a). Giovannini et al (2015) argued that online trust, offline trust, How Social Support Motivates Trust and Purchase Intentions in Mobile Social Commerce and ease-of-use have positive effects on trust in mobile commerce.…”

Section: Introductionmentioning

confidence: 99%

“…Giovannini et al (2015) argued that online trust, offline trust, How Social Support Motivates Trust and Purchase Intentions in Mobile Social Commerce and ease-of-use have positive effects on trust in mobile commerce. Gu and Xu (2015) argued that trust propensity has significant effects on trust in wearable commerce. Zhou (2014a) contended that structural assurance and online trust positively affect trust in mobile payments.…”

Section: Introductionmentioning

confidence: 99%

How Social Support Motivates Trust and Purchase Intentions in Mobile Social Commerce

Liu¹,

Su²,

Du³

et al. 2019

RBGN

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Purpose-This study refers to the social support and trust theories to explore what kind of factors affect the users' intention to adopt MSC. Design/methodology/approach-A total of 207 subjects who had previously experienced or known about MSC were identified and partial least squares were performed to analyse the measurement and structural models. Findings-The results indicated that MSC purchase intentions are affected significantly by four other factors (social support, perceived usefulness, subjective norm, and trust) and trust, in turn, is affected by three factors (social support, perceived usefulness, and subjective norms). Originality/value-First, this study examines the mechanism of trust formation and actions in the MSC context. Second, this study contributes by confirming the important role of social factors in the MSC context. Third, the study expands the social support theory. Finally, our research provides empirical evidence for enterprises that have adopted MSC to support their marketing strategy and programmes.

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“…Consumers' perception of social risk, the anticipated or potential lack of acceptance from significant others as a result of adopting a product or service (Featherman and Pavlou, 2003;San Martín et al, 2011), is increasingly recognized as one of the fundamental drivers of purchase decisions (Yokoyama et al, 2014;Shang et al, 2017). However, in the wearable products consumption context, much of the research up to now has confirmed the effect of performance risk and financial risk (Yang et al, 2016) as well as privacy risk (Gu et al, 2016) on user acceptance intention. It is unclear whether the relationship between perceived social risk and purchase intention still holds true for wearable devices.…”

Section: Mental Imagery Affecting Perceived Social Risk Positive Emomentioning

confidence: 99%

Effect of Online Product Presentation on the Purchase Intention of Wearable Devices: The Role of Mental Imagery and Individualism–Collectivism

Wang

Liu

et al. 2020

Front. Psychol.

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The main objective of this study was to investigate how and when online product presentation influences individual purchase intention of wearable devices in China. This study hypothesized that online product presentation would influence individual mental imagery, which, in turn, would impact purchase intention through perceived social risk and positive emotion, but this effect would be moderated by individualismcollectivism value at the individual level. We performed a laboratory experiment (2 × 2) to collect the data (N = 254). The experimental results indicated that there was a significant interaction effect between the product feature presentation video and usage scenario presentation picture on mental imagery. In addition to a direct effect, mental imagery had an indirect effect on purchase intention through perceived social risk and positive emotion. Additionally, the behavioral effect of perceived social risk was moderated by individualism-collectivism. Specifically, compared with individualists, perceived social risk had a stronger impact on collectivists' purchase intention. This study contributes to a greater understanding of the mechanism through which online product presentation drives purchase intention, with a particular emphasis on how individualism-collectivism value at the individual level moderates consumers' intention to purchase wearable devices.

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An Empirical Study on Factors Influencing Consumers' Initial Trust in Wearable Commerce

Cited by 69 publications

References 27 publications

Tracking Fitness or Sickness - Combining Technology Acceptance and Privacy Research to Investigate the Actual Adoption of Fitness Trackers

Tracking Fitness or Sickness - Combining Technology Acceptance and Privacy Research to Investigate the Actual Adoption of Fitness Trackers

How Social Support Motivates Trust and Purchase Intentions in Mobile Social Commerce

Effect of Online Product Presentation on the Purchase Intention of Wearable Devices: The Role of Mental Imagery and Individualism–Collectivism

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