An empirical study on behavioural intention to reuse e‐learning systems in rural China

Abstract

The learner's acceptance of e-learning systems has received extensive attention in prior studies, but how their experience of using e-learning systems impacts on their behavioural intention to reuse those systems has attracted limited research. As the applications of e-learning are still gaining momentum in developing countries, such as China, it is necessary to examine the relationships between e-learners' experience and perceptions and their behavioural intention to reuse, because it is argued that system reuse is an important indicator of the system's success. Therefore, a better understanding of the multiple factors affecting the e-learner's intention to reuse could help e-learning system researchers and providers to develop more effective and acceptable e-learning systems. Underpinned by the information system success model, technology acceptance model and self-efficacy theory, a theoretical framework was developed to investigate the learner's behavioural intention to reuse e-learning systems. A total of 280 e-learners were surveyed to validate the measurements and proposed research model. The results demonstrated that e-learning service quality, course quality, perceived usefulness, perceived ease of use and self-efficacy had direct effects on users' behavioural intention to reuse. System functionality and system response have an indirect effect, but system interactivity had no significant effect. Furthermore, self-efficacy affected perceived ease of use that positively influenced perceived usefulness.

Alteration of Influencing Factors of Continued Intentions to Use e-Learning for Different Degrees of Adult Online Participation

“…Li et al (2012) confirmed that course quality positively affected reuse intention toward e-learning. Ramyah et al (2010) proved that information quality positively affected e-learning intention.…”

“…A study by Bharati and Chandhury (2004) showed that online interaction mechanisms positively affected online user satisfaction, while a study done by Wang and Chiu (2011) revealed that online communication quality positively affected user satisfaction and elearning continuance intention. Li et al (2012) confirmed that system interaction positively affected intention to reuse e-learning through usefulness and ease of use. Therefore, the hypothesis of H1.4 was established:…”

“…Ramayah et al (2010) confirmed that service quality of an e-learning system positively affected e-learning intention. Li et al (2012) proved that service quality positively affected reuse intention toward e-learning. A study done by Wang and Chiu (2011) revealed that service quality of an e-learning system positively affected user satisfaction, and user satisfaction also positively affected e-learning continuance intention.…”

Analysis of the Effect of Information System Quality to Intention to Reuse of Employee Management Information System (Simpeg) Based on Information Systems Success Model

“…The first is the study of literature, gathering all the information that is contained in each relevant SIMPEG University. Secondly, ISS using Delone Mclane Scale Model (2003) developed by Li (2011). Thus it is supported by a Likert scale which is divided into five points including a "very poor", "less", "pretty", "disagree", "strongly agree" that corresponds to 1 to 5 points respectively.…”

“…The discussion above of the ISS shows that the quality of information, systems quality, and quality of service can be used to assess information to allow the quality of information systems to meet user expectations, improve user satisfaction, and increase profits for the organization systems Wixom (2001); DeLone & McLean (2004) The research related to educational activities that are so complex to manage the employees and increase of University standard with the Information Technology /Information System, can be a limited applied research. The development of the IT/IS has a significant way to the University to explore and develop significant ways for educational programs, therefore, the intention of returning the system uses is important for the success of the role of a system Li (2011). Thus, this study is using the ISS as a theoretical foundation to examine the influence of information quality, system quality, and service quality of Employee Information Systems to the intention of re-use SIMPEG on University in Indonesia especially in the city of Surabaya.…”