An empirical study of global software development: distance and speed

Herbsleb, James D.; Mockus, Audris; Finholt, Thomas A.; Grinter, Rebecca E.

doi:10.1109/icse.2001.919083

Cited by 188 publications

(182 citation statements)

References 18 publications

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“…Especially in distributed settings, the software development process requires additional work to overcome different strategic and cultural views to design, implement, and test software [27,30]. Empirical studies in industrial settings report that "cross-site communication and coordination issues are critical to achieving speed in multi-site development" [30].…”

Section: Introductionmentioning

confidence: 99%

“…Empirical studies in industrial settings report that "cross-site communication and coordination issues are critical to achieving speed in multi-site development" [30].…”

Section: Introductionmentioning

confidence: 99%

“…Release management in such an ecosystem relates to both technical and social aspects of software engineering [15,59] in a highly distributed setting [27,30] and better understanding of this phenomenon is important both for closed and open source development.…”

Section: Introductionmentioning

confidence: 99%

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Herding cats in a FOSS ecosystem: a tale of communication and coordination for release management

Poo-Caamaño

Knauss

Singer

et al. 2017

J Internet Serv Appl

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Release management in large-scale software development projects requires significant communication and coordination. It is particularly challenging in Free and Open Source Software (FOSS) ecosystems, in which hundreds of loosely connected developers and their projects are coordinated to release software to a schedule. To better understand this process and its challenges, we analyzed over two and half years of communication in the GNOME ecosystem and studied developers' interactions. Through a case study, we cataloged communication channels, determined the main channel from which we categorized high level communication and coordination activities spanning five releases, and triangulated our results by interviewing ten key developers. We found that a release schedule, influence (instead of direct control), and diversity are the main factors that positively impact the release process in the GNOME ecosystem. We report a set of lessons learned that encapsulates our understanding of how the Release Management process function in a FOSS ecosystem, we learned that: (1) ensure that the release team follows the main communication channels used by developers, (2) provide a common place for coordination for an ecosystem, (3) consider including both good technical and social skills in a release team, (4) aim for a diverse release team, (5) based on lack of power, lobbying and consensus based management must be followed, (6) help the release team in the coordination process with a well defined schedule, and (7) release team work is different from regular software work. Our results can help organizations build better large-scale teams and show that research focused on individual projects might miss important parts of the picture.

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Section: Introductionmentioning

confidence: 99%

“…Empirical studies in industrial settings report that "cross-site communication and coordination issues are critical to achieving speed in multi-site development" [30].…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Herding cats in a FOSS ecosystem: a tale of communication and coordination for release management

Poo-Caamaño

Knauss

Singer

et al. 2017

J Internet Serv Appl

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“…One key factor of the software product development process is the process of communication, coordination, and collaboration [4,6,12,25]. However, it is not only the formal communication process that impacts the development.…”

Section: Introductionmentioning

confidence: 99%

“…As for same-site development, the communication process, particularly informal communication [11], is an important factor for success in GSE [4,6,12]. According to Curtis et al, communication barriers in cross-site teams can be mitigated by an architect who acts as a boundary spanner between the teams [7].…”

Section: Introductionmentioning

confidence: 99%

Software Architecture as a Means of Communication in a Globally Distributed Software Development Context

Svensson

Aurum

Paech

et al. 2012

Product-Focused Software Process Improvement

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Effectiveness Of Fiscal Incentives To Attract IT Investments: A Brazilian Case

Sá

Marczak

Audy

et al. 2003

E J Info Sys Dev Countries

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Big companies of the Information Technology (IT) industry have been increasingly distributing on a world scale their units of software development to countries in Asia, Eastern Europe and Latin America through offshore development centers as a strategy to increase competitiveness and reduce costs. In this context, emerging countries, like Brazil and its several measures focused on the development of hardware and software industry, have become an attractive option to receive investments in the IT sector. This article analyzes the major attracting factors for investments in Brazil by foreign companies of the IT industry and current challenges to keep the investments in that segment. This study is an exploratory case study based on the concrete experience of implementation of an offshore software development center, belonging to Dell Computer Corporation, in Brazil.

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An empirical study of global software development: distance and speed

Cited by 188 publications

References 18 publications

Herding cats in a FOSS ecosystem: a tale of communication and coordination for release management

Herding cats in a FOSS ecosystem: a tale of communication and coordination for release management

Software Architecture as a Means of Communication in a Globally Distributed Software Development Context

Effectiveness Of Fiscal Incentives To Attract IT Investments: A Brazilian Case

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