An empirical study of critical mass and online community survival

Raban, Daphne R.; Moldovan, Mihai; Jones, Quentin

doi:10.1145/1718918.1718932

Cited by 54 publications

(41 citation statements)

References 18 publications

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“…User population diversity in chat channels at their inception stage was a significant predictor of the likelihood of channels' long term sustainability [24]. Channels with more diverse populations were more likely to survive than those with more homogeneous populations.…”

Section: Diversity In Online Communitiesmentioning

confidence: 99%

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Consequences of content diversity for online public spaces for local communities

López

Butler

2013

Proceedings of the 2013 Conference on Computer Supported Cooperative Work

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While there is significant potential for social technologies to strengthen local communities, creating viable online spaces for them remains difficult. Maintaining a reliable content stream is challenging for local communities with their bounded emphases and limited population of potential contributors. Some systems focus on specific information types (e.g. restaurant, events). Others allow many different information types. This paper reports our findings about the consequences of content diversity from a study of neighborhoodoriented Facebook groups. The findings raise questions about the viability of designs for local online communities that focus narrowly on single

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Section: Diversity In Online Communitiesmentioning

confidence: 99%

“…Even with a potentially global reach, online discussion communities often fail to maintain a critical mass of activity [13,24]. Given the much smaller population of potential participants, building sustainable online spaces for local communities is even more challenging.…”

Section: Introductionmentioning

confidence: 99%

Consequences of content diversity for online public spaces for local communities

López

Butler

2013

Proceedings of the 2013 Conference on Computer Supported Cooperative Work

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“…Within the context of online participation, studies have shown that "perceived critical mass"-a user's subjective belief that there is a large number of other users who participate in a community or adopt a new technology-has a positive effect on the user's own participation behavior (Markus, 1987;Raban, Moldovan, & Jones, 2010;Van Slyke, IIie, Lou, & Stafford, 2007). Our second study builds on this prior work and extends it to explore whether some people are more sensitive to perceived critical mass than others.…”

Section: Related Studiesmentioning

confidence: 99%

Personalityzation: UI Personalization, Theoretical Grounding in HCI and Design Research

Arazy¹,

Nov²,

Kumar³

2015

THCI

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Abstract:Personalization is an effective means for accommodating differences between individuals. Therefore, the personalization of a system's user interface (UI) features can enhance usability. To date, UI personalization approaches have been largely divorced from psychological theories of personality, and the user profiles constructed by extant personalization techniques do not map directly onto the fundamental personality traits examined in the psychology literature. In line with recent calls to ground the design of information systems in behavioral theory, we maintain that personalization that is informed by psychology literature is advantageous. More specifically, we advocate an approach termed "personalityzation", where UI features are adapted to an explicit model of a user's personality. We demonstrate the proposed personalityzation approach through a proof-of-concept in the context of social recommender systems. We identify two key contributions to information systems research. First, extending prior works on adaptive interfaces, we introduce a UI personalization framework that is grounded in psychology theory of personality. Second, we reflect on how our proposed personalityzation framework could inform the discourse in design research regarding the theoretical grounding of system's design.

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“…[25] gave a definition on the lifetime of IRC channels based on their level of activity. In our experiment, we include user comment frequency into the definition of user lifetime.…”

Section: A Experiments Design 1) Dependent Variablementioning

confidence: 99%

The influence of feedback with different opinions on continued user participation in online newsgroups

Wang

Erlandsson

et al. 2013

Proceedings of the 2013 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining

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With the popularity of social media in recent years, it has been a critical topic for social network designer to understand the factors that influence continued user participation in online newsgroups. Our study examines how feedback with different opinions is associated with participants' lifetime in online newsgroups. Firstly, we propose a new method of classifying different opinions among user interaction contents. Generally, we leverage user behavior information in online newsgroups to estimate their opinions and evaluate our classification results based on linguistic features. In addition, we also implement this opinion classification method into our SINCERE system as a real-time service. Based on this opinion classification tool, we use survival analysis to examine how others' feedback with different opinions influence continued participation. In our experiment, we analyze more than 88,770 interactions on the official Occupy LA Facebook page. Our final result shows that not only the feedback with the same opinions as the user, but also the feedback with different opinions can motivate continued user participation in online newsgroup. Furthermore, an interaction of feedback with both the same and different opinions can boost user continued participation to the greatest extent. This finding forms the basis of understanding how to improve online service in social media.

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An empirical study of critical mass and online community survival

Cited by 54 publications

References 18 publications

Consequences of content diversity for online public spaces for local communities

Consequences of content diversity for online public spaces for local communities

Personalityzation: UI Personalization, Theoretical Grounding in HCI and Design Research

The influence of feedback with different opinions on continued user participation in online newsgroups

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