“…With investigating these previous studies, this research generates the measurement factors and items to gauge enterprise outcome in terms of a smart business (SB) as follows: SB execution performance (quality of services, efficiency of business process, and client satisfaction), SB increase performance (sale increase, sale revenue increase, market increase), SB benefit performance (increase of gain in annual profit, net income increase, and cash turnover ratio), and SB competitiveness performance (sale increase rate and customer share) [6], [7], [9], [10], [12]- [15]. Our research utilize these articles as measures to gauge the enterprise SB performance through the verification process of validity analysis and reliability analysis according to the criterion of previous literature.…”