This article identifies research opportunities in the use of artificial neural networks in credit scoring and related business intelligence situations, particularly as they have been emerging in the global economy. In the literature review, particular attention is paid to commercial lending credit risk assessment and consumer credit scoring. Investors and auditors need models that can predict whether a customer will stay viable. Lenders must manage their credit risk to maximize profits and cash flow, while minimizing losses. As the global economic recession continues, investors are tightening their investment belts and need models that help them make better investment decisions, while lenders must strengthen lending practices and better identify both good and bad credit risks. Artificial neural networks may help firms improve their credit model development, and thereby their credit decisions and profitability. Such technology may also help improve development in emerging economies.ANNs are complex systems for mapping the relationship between the independent and dependent variables. The derivation of the relationship between the independent variables (i.e. interaction) is accomplished via a series of one or more hidden layers between the independent and dependent variables, which are referred to as the input and output layers respectively. In these layers, the systems use several multiple regression-like models whose outputs are transformed and used as inputs in the subsequent layers. However; unlike regression models, ANN models are very difficult to interpret and are often referred to as black boxes. The most commonly used ANN is the multilayer perceptron (MLP), which is discussed later. Figure 1 presents a three-layer MLP with three neurons (i.e. processing units) in the first two layers and one neuron in the output layer.ANN model development is a three-phase process. Phase 1 is the training phase, where the inputs are processed through the network. This phase is commonly called the feedforward phase. In phase 2, or the backpropagation phase, the output errors are sent back through the network. The connection 242