An empirical investigation of concerns of everyday tracking and recording technologies

Nguyen, David H.; Kobsa, Alfred; Hayes, Gillian R.

doi:10.1145/1409635.1409661

Cited by 55 publications

(32 citation statements)

References 20 publications

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“…Nguyen et al argue that people may not fully understand the benefits and threats of technologies unless situated in a specific context [27]. Hayes and Abowd investigated privacy concerns and tensions of automated capture technologies in evidence-based care situations [11].…”

Section: Related Workmentioning

confidence: 99%

Investigating receptiveness to sensing and inference in the home using sensor proxies

Choe

Consolvo

Jung

et al. 2012

Proceedings of the 2012 ACM Conference on Ubiquitous Computing

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In-home sensing and inference systems impose privacy risks and social tensions, which can be substantial barriers for the wide adoption of these systems. To understand what might affect people's perceptions and acceptance of inhome sensing and inference systems, we conducted an empirical study with 22 participants from 11 households. The study included in-lab activities, four weeks using sensor proxies in situ, and exit interviews. We report on participants' perceived benefits and concerns of in-home sensing applications and the observed changes of their perceptions throughout the study. We also report on tensions amongst stakeholders around the adoption and use of such systems. We conclude with a discussion on how the ubicomp design space might be sensitized to people's perceived concerns and tensions regarding sensing and inference in the home.

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Section: Related Workmentioning

confidence: 99%

Investigating receptiveness to sensing and inference in the home using sensor proxies

Choe

Consolvo

Jung

et al. 2012

Proceedings of the 2012 ACM Conference on Ubiquitous Computing

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“…In terms of technology acceptance, perceptions such as ease of use and usefulness are frequently described as salient [17] [18]. Salient perceptions are of critical importance because they will likely influence the users subsequent experiences with the technology, and thus play a significant part in determining system acceptance and use [19].…”

Section: Methodsmentioning

confidence: 99%

Japanese salient perceptions of ubiquitous monitoring

Moran

Nishida

Nakata

2012

2012 IEEE Conference on Technology and Society in Asia (T&SA)

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Abstract-Ubiquitous Computing systems stand to bring many benefits in life. To achieve this, such systems will require unprecedented levels of data to be collected, in real time, about users. One issue with this level of data collection is that monitoring can often cause users to change their behavior, potentially rendering the data collected inaccurate. The PSA-BI model was developed to predict the behavior/responses of users to a monitoring system based on the causal relationships between system characteristics, perceptions and behavioral intention. This paper presents a study exploring how Japanese office workers in Kyoto University perceive and react to a wearable Ubiquitous Monitoring device.

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“…Typically, if an investigation into the relationship between a surveillance practice (like loyalty cards) and related individuals/users is instigated then such programs would have limited scope for including individual perspectives, with focus given to analysing the structural impact of the technology itself or in quantifying individual attitudes on the technology (Nguyen et al 2008). The relationship between individual and structural is extenuated, and becomes a binary of top-down and bottom-up, with only one perspective truly understood.…”

Section: Eeas In Practicementioning

confidence: 99%

Integrating subjects: Linking surveillance experiences to social patterns using Ethno‐Epistemic Assemblages

Lee

2015

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Surveillance can be experienced in a variety of ways, but how these experiences might be linked to broader social patterns is currently underdeveloped. There is a growing body of research exploring the surveillance subject and how individuals may (dis)engage with surveillance practices. This includes (but is not limited to) surveillance as a bargaining process (Pallitto 2013), counter surveillance activities such as sousveillance (Mann, Nolan and Wellman 2003), and surveillance as a process of exposing subjects (Ball 2009). But while shedding light on the experiences of surveillance subjects, how these experiences might be placed in relation to broader social and surveillance structures is not always automatically evident. This paper presents an initial engagement with this topic, and suggests that a possible angle for linking surveillance subjects to broader social patterns may be achieved through concepts from science and technology studies, specifically Irwin and Michael's (2003) concept of the ethnoepistemic assemblage (EEA). The EEA is a theoretical heuristic originally envisioned to help understand the blurred relationships between science and society, emphasising the heterogeneous composition and relationship of technoscience and society. The EEA specifically links an individual's contexts (ethnos), and the forms of knowledge relevant to their contexts (episteme), into assemblages, highlighting the interwoven, dynamic, and fluid nature of ethno-epistemes against and in conjunction with other EEAs, and other social narratives. A brief exploration of the marginal positioning of surveillance subjectivities is presented, followed by a detailed description of the EEA, and how it may contribute to structuring and placing the complexities of surveillance subjects in society. IntroductionAs surveillance practices become increasingly prominent in modern society, questions about the interplay between individual lives and surveillance structures are raised. Specifically, what is the relationship between individual perspectives and experiences of surveillance, and those structures that conduct surveillance? "As the systematic attention to personal detail" (Lyon 2007: 14), surveillance occurs through a variety of systems in modern society (Haggerty and Ericson 2000: 608). Many examples are found in the social structures and technical infrastructures of society, such as through regimes of state sponsored surveillance or consumer data collection (Wood et al. 2006). Just as it is unreasonable to suggest that the growing array of surveillance structures can be understood under any one logic or rationale, it is also unreasonable to suggest that surveillance can be understood as being uniformly experienced. There is a growing body of literature that highlights not only the multiplicity of surveillance practices, but also the multitude of ways surveillance can be engaged with by subjects. For example, surveillance subjects have been found to purposefully adopt and use surveillance as a part of (post)modern social rel...

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An empirical investigation of concerns of everyday tracking and recording technologies

Cited by 55 publications

References 20 publications

Investigating receptiveness to sensing and inference in the home using sensor proxies

Investigating receptiveness to sensing and inference in the home using sensor proxies

Japanese salient perceptions of ubiquitous monitoring

Integrating subjects: Linking surveillance experiences to social patterns using Ethno‐Epistemic Assemblages

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